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Passenger Service
Level 2
15949 Unit Attend to bus or coach passenger enquiries and requests
This standard has expired and is no longer available.
3 Credits
Version 5
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People credited with this unit standard are able to: demonstrate the personal skills required for positions involving bus or coach passenger contact; greet bus or coach passengers; respond to bus or coach passenger enquiries and requests; and describe procedures for dealing with bus or coach passenger complaints.
Standard-setting body: Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council

Data as at 2024-04-24 23:01:11.317