This unit standard is intended for people working, or intending to work, in administrative and clerical roles within a hospital setting.
People credited with this unit standard are able to: demonstrate knowledge of hospital clinical support administrator services; describe organisational and ethical implications for the provision of clinical administration support services; apply interpersonal communication skills, and describe communication and personal management strategies, in a clinical administration support context; describe cultural sensitivity and safety in relation to clinical administration support services in a specific hospital setting; and describe clinical records management in a specific hospital setting.
