This unit standard is for people who work, or intend to work, in the plumbing, gasfitting, or drainlaying industries.
People credited with this unit standard are able to:
- describe ethical behaviour in and around customers'' property for plumbing, gasfitting, or drainlaying services;
- demonstrate knowledge of ethical and legal responsibilities in relation to provision of plumbing, gasfitting, or drainlaying services;
- describe on-site customer communication and interaction; and
- describe employee responsibilities to their employer.