Framework search results
Assessment Standards
| Security Staff Services | |||||||||
| Level 3 | |||||||||
| 27365 | Unit |
Demonstrate knowledge of customer service in a security context This standard is expiring. The last date for assessment to take place is Thu Dec 31 00:00:00 NZDT 2026. |
2 Credits |
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| Version 3 | |||||||||
| View Education Organisations with Consent to Assess | |||||||||
| This unit standard covers the customer service skills and knowledge required by security personnel. People credited with this unit standard are able to: describe the services and typical users of services provided by security personnel; describe effective relationship with clients in a security context; demonstrate knowledge of the delivery of customer service to clients in a security context; and demonstrate the procedures and requirements for communication, queries, and complaints between security personnel and the client''s customers. | |||||||||
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Data as at 2025-05-10 23:01:07.877