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Assessment Standards

Work and Study Skills
Level 1
56 Unit Respond orally to customer enquiries
2 Credits
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Version 9
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This unit standard is for those people working, or intending to work, in industries where customer contact is required. People credited with this unit standard are able to respond orally to customer enquiries.
Consent & Moderation Requirements: CMR 113

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Standard-setting body: NZQA National Qualifications Services

Data as at 17 May 2021