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Your search found 2 Unit Standards
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| 16785 | Plan and allocate work to individuals in a contact centre | 6 credits | Internal | |
| Unit standard | (114KB) (67KB) | |||
| View NQF Download file(s) as zip | ||||
| 28269 | Manage complex interactions in a contact centre | 5 credits | Internal | |
| Unit standard | (87KB) (67KB) | |||
| View NQF Download file(s) as zip | ||||
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