Qualification Overview

Qualification Title New Zealand Certificate in Food and Beverage Service (Level 3) with strands in Café Service Strand, Bar Services Strand, Restaurant Services Strand, Buffet Services Strand, Functions Services Strand, Barista Strand, and Quick Service Restaurants Services
Qualification Type Certificate
Level 3
Credits 40
Subject Area
  • Food, Hospitality and Personal Services » Food and Hospitality » Cookery
Strategic Purpose Statement
The purpose of this qualification is:
* To provide competent employees for the food and beverage sector who are able to work as service personnel in cafes and unlicensed restaurants, bars or clubs, restaurants which provide table and/or buffet services, establishments which cater to in-house functions, or people who are employed as baristas in hospitality establishments.
* To provide competent employees for the quick service restaurant sector who are able to work as a crew member in a quick service restaurant.
* To provide for those individuals who are employed as service personnel, a credential that will support their employment opportunities across a range of establishments in the hospitality sector.
* To establish standards of professional practice for basic service that can provide customers with confidence in a range of hospitality environments.

The strands in this qualification allow graduates to specialise in an area of food and beverage service.
Graduate profile
Graduates of this qualification will be able to:

- Apply health and safety, food safety and security practices to ensure own safety and minimise potential hazards when serving customers.
- Communicate effectively when serving customers and behave in a professional manner with colleagues, managers and customers.
- Communicate effectively when serving customers and behave in a professional manner with colleagues, managers and customers.
- Follow standard operating procedures to deal with familiar problems in a hospitality establishment.

Graduates of the Café Service Strand strand will also be able to:
- Prepare and serve food and beverages in a café.

Graduates of the Bar Services Strand strand will also be able to:
- Provide alcoholic beverages and food service in a bar

Graduates of the Restaurant Services Strand strand will also be able to:
- Provide food and beverage service in a restaurant.

Graduates of the Buffet Services Strand strand will also be able to:
- Provide and maintain a buffet service.

Graduates of the Functions Services Strand strand will also be able to:
- Provide food and beverage service for in-house functions.

Graduates of the Barista Strand strand will also be able to:
- Prepare and present a range of espresso beverages for customers.

Graduates of the Quick Service Restaurants Services Strand strand will also be able to:
- Prepare for and provide food service in a quick service restaurant.
Education pathways
This qualification leads on to the New Zealand Certificate in Food and Beverage Service (Level 4) with strands in Restaurant Services and Quick Service Restaurant Services.
Employment pathways
Service personnel in cafes and unlicensed restaurants, bars or clubs, restaurants which provide table and/or buffet services, establishments which cater to functions, or baristas in hospitality establishments.

A crew member in a quick service restaurant.To find out more about employment opportunities click on the CareersNZ logo, then the provider who offers this qualification.
Entry Requirements
*
Education Organisation 27 Organisations can assist in gaining this qualification
Developed By ServiceIQ
Quality Assured By New Zealand Qualifications Authority
Number 2104
Status Current
Created 2013-06-28 13:17:06.0
Last Reviewed 2014-09-18 12:00:29.0
Next Review 2018-12-31 00:00:00.0
Content

Qualification Title

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Te Reo Maori Title

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Matauranga Maori Qualification

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Qualification Type

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Level

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Credits

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Subject Area

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Strategic Purpose Statement

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Graduate profile

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Education pathways

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Employment pathways

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Next Review

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Last Date For Entry

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Entry Requirements

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Education Organisation

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Developed By

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Quality Assured By

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Number

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