Qualification Overview

Qualification Title New Zealand Certificate in Tourism (Introductory Skills) (Level 2)
Qualification Type Certificate
Level 2
Credits 50
Subject Area
  • Management and Commerce » Tourism » Tourism Studies
Strategic Purpose Statement
The purpose of this qualification is to provide the tourism industry with individuals who can support and enhance the visitor experience, and through their basic skills and knowledge recognise the importance of tourism to the country's economy.

This qualification has been specifically designed to provide a pre-entry induction qualification for people who are interested in entering the tourism industry in a range of basic positions, and to provide a credential that will support their future employment opportunities to work, under supervision, across the different tourism career pathways. The qualification will benefit the community by enhancing the country's tourism visitor experiences and bringing economic benefits to the country.

Graduates will have basic knowledge, skills and personal attributes required as a base for further training in the tourism industry, or sufficient for entry level positions in the tourism industry. Holders of this qualification will be capable of operating at an entry level under general supervision.

Indigenous values of manaakitanga and whanaungatanga in relation to travel and tourism may be encompassed in the holistic outcomes of this qualification.
Graduate profile
Graduates of this qualification will be able to:

- Apply basic customer service skills, using appropriate communication, literacy and numeracy skills, to enhance the visitor experience
- Apply knowledge of specific regions, and a broad operational knowledge of world geography in terms of characteristics relevant to tourists needs
- Explain the basic role of the tourism industry, in order to plan a realistic career pathway
- Apply 'best practice' processes in order to recognise the impacts of tourism on the country
Education pathways
This qualification can lead to the New Zealand Certificate in Tourism (Level 3) with strands in Visitor Experience, Tourism and Travel, and Aviation, [Ref: 2199] or the proposed New Zealand Certificate in Tourism Maori (Level 3).
Employment pathways
Holders of this qualification will have the skills and knowledge to work in basic positions, such as junior customer service assistants, in a wide variety of tourism workplaces.To find out more about employment opportunities click on the CareersNZ logo, then the provider who offers this qualification.
Entry Requirements
N/A
Education Organisation 23 Organisations can assist in gaining this qualification
Developed By ServiceIQ
Quality Assured By New Zealand Qualifications Authority
Number 2198
Status Current
Created 2014-02-26 16:32:27.0
Next Review 2018-12-31 00:00:00.0
Content

Qualification Title

The qualification title names the overall focus of the qualification.

Click anywhere in this window to close it, or press [Esc]

Te Reo Maori Title

Listed under Te Reo Maori title with English equivalent.

Click anywhere in this window to close it, or press [Esc]

Matauranga Maori Qualification

A qualification quality assured and approved through the Te Hono o Te Kahurangi quality assurance approach.

Click anywhere in this window to close it, or press [Esc]

Qualification Type

There are different types of qualifications including certificate, diploma, degree and post-graduate certificates and diplomas. Qualification types relate to NZQF levels.

Click anywhere in this window to close it, or press [Esc]

Level

The NZQF has ten levels. Level one is least complex and is often entry-level, for example foundation certificates. Levels eight to ten are the most complex, and include post-graduate study.

Click anywhere in this window to close it, or press [Esc]

Credits

The credit value relates to the size of the qualification. One credit equates to ten hours of learning. One year's full-time study at a provider is usually 120 credits, but if you are studying part-time or in the work place the credit value may vary.

+Click anywhere in this window to close it, or press [Esc]

Subject Area

All qualifications are grouped into subject areas on the New Zealand Standard Classification of Education (NZSCED). The subject area is a keyword and can be used when searching for qualifications in an area of interest.

Click anywhere in this window to close it, or press [Esc]

Strategic Purpose Statement

Strategic purpose statement explains the reason why the qualification has been developed. It identifies the target learners and for what roles the qualification prepares them.

Click anywhere in this window to close it, or press [Esc]

Graduate profile

The Graduate profile explains the skills, knowledge and attributes a graduate will have attained on achieving the qualification. It describes what they can know and do and be.

Click anywhere in this window to close it, or press [Esc]

Education pathways

Education pathways include other qualifications you can enrol into after completing this qualification.

Click anywhere in this window to close it, or press [Esc]

Employment pathways

Employment pathways include the kinds of careers you can develop with this qualification.

Click anywhere in this window to close it, or press [Esc]

Next Review

This is the date the qualification will expire and be reviewed or discontinued.

Click anywhere in this window to close it, or press [Esc]

Last Date For Entry

The last date a learner can be enrolled in a programme leading to this qualification.

Click anywhere in this window to close it, or press [Esc]

Entry Requirements

The level of education or training you need to have achieved before an education organisation will consider enrolling you for it or arranging the training. Each organisation may also have entry requirements for the programmes they run.

Click anywhere in this window to close it, or press [Esc]

Education Organisation

This is the organisation that can help you achieve the qualification.

Click anywhere in this window to close it, or press [Esc]

Developed By

Qualifications are developed by education organisations. These include standard setting bodies, like industry training organisations, and tertiary providers, such as universities, polytechnics and private training establishments.

Click anywhere in this window to close it, or press [Esc]

Quality Assured By

All qualifications on the NZQF have been checked by the quality assurance bodies of NZQA, ITP Quality or NZVCC to ensure qualifications have meaningful outcomes.

Click anywhere in this window to close it, or press [Esc]

Number

All qualifications have a unique number.

Click anywhere in this window to close it, or press [Esc]

Status

The status shows if a qualification is current, expiring or discontinued. Only current qualifications have programmes at education organisations that are open to new enrolments.

Click anywhere in this window to close it, or press [Esc]

Created

This is the date the qualification was listed on the NZQF.

Click anywhere in this window to close it, or press [Esc]

Last Reviewed

Last date the qualification was formally reviewed.

Click anywhere in this window to close it, or press [Esc]

Content

Information on how a qualification is structured.

Click anywhere in this window to close it, or press [Esc]

Discontinued

This is the date the qualification was discontinued and no longer available.

Click anywhere in this window to close it, or press [Esc]