Qualification Overview

Qualification Title New Zealand Certificate in Customer Premises Systems (Level 4) with strands in Structured Cabling, Control and Automation, Signal Reception and Distribution, and Wireless Systems
Qualification Type Certificate
Level 4
Credits 200
Subject Area
  • Engineering and Related Technologies » Electrical and Electronic Engineering and Technology » Electronic Equipment Servicing
Strategic Purpose Statement
The purpose of this stranded qualification is to provide a range of technology and communications industry sectors with people who are able to install, maintain and repair cabling, equipment and devices for specialist distribution systems and services in residential or commercial; fixed, or wireless systems.
Graduates will be able to operate independently as technicians at an advanced level for installations across a broad range of situations.
This qualification is suitable for people who wish to advance their career within the communication technology service industry. The qualification includes four strands that allow people to specialise further within this industry.
Graduates of this qualification will be able to supervise electrical workers and will also be eligible to be registered and licensed as an Electrical Appliance Serviceperson (endorsed to disconnect and connect) (EAS endorsed) or as an electrical service technician (EST), and supervise electrical workers.
Graduate profile
Graduates of this qualification will be able to:

- Maintain and enhance workplace safety, identify and control special hazards impacting on installations and mitigate environmental and economic impacts in a workplace environment.
- Apply relevant industry, community, government and environmental legislation, standards, and codes of practice.
- Communicate effectively and ethically to provide support and solutions for stakeholders and supervision of personnel.
- Apply business policies and procedures, including management of information, records and documentation.
- Apply network, communications and information communications technology principles, including related electrical and electronics theory, to develop standard and non-standard solutions across a broad range of situations in an end-user environment.
- Develop and maintain knowledge of current and emerging technologies.
- Demonstrate the competencies required for registration as an electrical appliance serviceperson (endorsed to disconnect and connect) (EASQ) or as an electrical service technician (EST) and supervise electrical workers.

Graduates of the Structured Cabling strand will also be able to:
- Apply knowledge, and principles of installation, diagnostics and repair theory and practice to develop standard and non- standard solutions across a broad range of familiar and non-familiar situations in a network environment.
- Establish end-user needs and configuration requirements and perform advanced configuration of network systems and equipment.
- Analyse and interpret network performance test results at an advanced level.
- Diagnose and repair faults to restore the installation and/or equipment to design specifications and customer requirements.

Graduates of the Control and Automation strand will also be able to:
- Apply knowledge, and principles of installation, diagnostics and repair theory and practice to develop standard and non- standard solutions across a broad range of familiar and non-familiar situations in a domestic or light commercial environment.
- Establish end-user needs and requirements and perform complex and/or non-familiar installation of systems and/or equipment or appliances with the necessary interfaces to associated systems
- Analyse and interpret fault indications and test results at an advanced level.
- Diagnose and repair faults to repair systems and/or equipment or appliances to design specifications.

Graduates of the Signal Reception and Distribution strand will also be able to:
- Apply knowledge and principles of installation, diagnostics and repair theory and practice to develop standard and non-standard solutions across a broad range of familiar and non-familiar situations for signal distribution systems installation in domestic, commercial and residential environments.
- Establish end-user needs and requirements, configuration requirements of end-user devices and perform complex connection and configuration of systems and equipment to achieve optimal performance.
- Analyse and interpret fault codes and performance test results at an advanced level. Diagnose and repair complex faults to restore optimal signal and data performance.
- Diagnose and repair complex faults to restore optimal signal and data performance.

Graduates of the Wireless Systems strand will also be able to:
- Apply knowledge, and principles of installation, diagnostics and repair theory and to develop standard and non-standard solutions across a broad range of familiar and non-familiar situations in an end-user environment.
- Establish end-user needs and requirements, and configuration requirements and perform complex installation and configuration of systems and equipment to achieve optimal performance.
- Analyse and interpret fault codes and performance test results at a complex level.
- Diagnose and repair complex and non-familiar faults to a modular and/or component level to design specifications and to restore optimal performance.
Education pathways
This qualification may lead to the New Zealand Certificate in Electrical Engineering (Electrical and Electronic Installation and Service) (Level 4) with strands in Domestic Systems and Products, Commercial Equipment, and Consumer Electronics [Ref: 2768]; and other higher-level New Zealand qualifications.
Employment pathways
Graduates of this qualification will be able to work in the electrical appliance service industry as an advanced technician in the roles such as:
- Network Installation Technician
- Master Antenna Television Technician
- Radio Technician
- Home Automation Technician and Communications Technician.To find out more about employment opportunities click on the CareersNZ logo, then the provider who offers this qualification.
Entry Requirements
None.
Education Organisation The Skills Organisation
Developed By Waihanga Ara Rau Construction and Infrastructure Workforce Development Council
Quality Assured By New Zealand Qualifications Authority
Number 2769
Status Current
Created June 2015
Next Review August 2026
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