Qualification Overview

Qualification Title New Zealand Certificate in Aviation (Flight Attendant) (Level 4) with optional strand in Operator Specific Operational Flight Attending
Qualification Type Certificate
Level 4
Credits 60 - 95
Subject Area
  • Engineering and Related Technologies » Aerospace Engineering and Technology » Aircraft Operation
Strategic Purpose Statement
The purpose of this qualification is to provide the airline and military sector of the aviation industry with individuals who have attained sufficient operational skills and knowledge to provide safe, secure and customer-friendly in-flight services, for domestic and/or international flights in either a commercial or non-commercial organisation as a flight attendant tūmau waka rererangi.
Graduates will be equipped with a comprehensive set of skills relating to aviation safety and security, and customer service. Their applied skills and knowledge will involve working under broad guidance, and they may also have some responsibility for the performance of others.
The optional strand in Operator Specific Operational Flight Attending recognises the specific knowledge and skills acquired whilst performing all the duties required of a flight attendant tūmau waka rererangi on operational flights.
Graduate profile
Graduates of this qualification will be able to:

- Apply the principles of aviation safety and security during all phases of a flight.
- Apply the principles of aviation customer service in attending to passenger needs during all phases of a flight.

Graduates of the Operator Specific Operational Flight Attending strand will also be able to:
- Apply operator-specific operational knowledge and skills in carrying out flight attending duties during all phases of a flight.
Education pathways
This qualification can provide a pathway to other training opportunities with an airline or military. Holders of this qualification may progress onto specific aircraft type ratings for which a number of training opportunities are available, or into a supervisory or management role within flight attending, for which a range of management qualifications and/or training opportunities are available, depending on the needs and aspirations of the organisation and the individual. These could include New Zealand qualifications on the New Zealand Qualifications Framework (NZQF) and/or in-house training for flight attending leadership roles.
This qualification may also pathway on to the New Zealand Diploma in Tourism and Travel (Level 5) [Ref: 2206].
Employment pathways
Graduates of this qualification will have the skills and knowledge to work as flight attendants. They may be involved with passenger handling for multiple aircraft types of varying sizes. With the appropriate skills, knowledge, experience, and training, holders may progress to become a purser, or a flight service manager kaiwhakahaere ratonga rererangi.
Graduates will also have the skills and knowledge to work in a complementary role, such as airport/airline customer service agent/representative.
In order to gain employment, a graduate must be able to:
- gain a passport without restrictions (international routes)
- meet the relevant aviation regulatory authority, Civil Aviation Authority (CAA), or New Zealand Defence Force (NZDF) security vetting standards.To find out more about employment opportunities click on the CareersNZ logo, then the provider who offers this qualification.
Entry Requirements Not available
Education Organisation 4 Organisations can assist in gaining this qualification
Developed By Ringa Hora Services Workforce Development Council
Quality Assured By New Zealand Qualifications Authority
Number 2881
Status Current
Created 2015-07-09 14:56:50.0
Next Review 2027-01-31 00:00:00.0
Content View full qualification details

Qualification Title

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Te Reo Māori Title

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Mātauranga Māori Qualification

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Qualification Type

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Level

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Credits

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Subject Area

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Strategic Purpose Statement

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Graduate profile

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Education pathways

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Employment pathways

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Education Organisation

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