Qualification Overview

Qualification Title New Zealand Certificate in Hospitality (Level 3)
Qualification Type Certificate
Level 3
Credits 60
Subject Area
  • Food, Hospitality and Personal Services » Food and Hospitality » Hospitality
Strategic Purpose Statement
The purpose of this qualification is:
- To provide the hospitality sector with competent employees who are able to work in junior positions in a commercial hospitality workplace.
- To provide a credential for individuals employed or will be employed in junior work roles, to support their employment opportunities in a commercial hospitality workplace.
- To establish standards of professional practice for hospitality product and service delivery to provide customers with confidence in a range of hospitality environments.
Graduates will be able to operate under supervision.
Graduate profile
Graduates of this qualification will be able to:

- Employ effective communication skills and appropriate customer service for a hospitality workplace.
- Resolve familiar problems in a commercial hospitality workplace by following standard operating procedures.
- Deliver a range of services and products to customers by applying appropriate skills under limited supervision in a range of commercial hospitality workplace environments.
Education pathways
This qualification leads to a range of pathways, including:
New Zealand Certificate in Cookery (Level 3) [Ref 2100]; New Zealand Certificate in Cookery (Level 4) [Ref: 2101];
New Zealand Certificate in Accommodation (Level3) with strands in Housekeeping, Portering, and Reception [Ref: 2103];
New Zealand Certificate in Hotel Reception (Level 4) [Ref: 2111];
New Zealand Certificate in Food and Beverage Service (Level 3) with strands in Café Services, Bar Services, Restaurant Services, Buffet Services, Functions Services, Barista, and Quick Restaurant Services [Ref: 2104];
or New Zealand Certificate in Food and Beverage Service (Level 4) with strands in Restaurant Services, and Quick Service Restaurants Services [Ref: 2105].
Employment pathways
Graduates of this qualification will have the skills and knowledge to work as:
Chefs in junior positions producing basic dishes in a professional kitchen.
Hotel porters or housekeepers, or junior receptionists in commercial hospitality establishments such as hotels, lodges, backpackers, or motels.
Service personnel in cafes and restaurants, bars or clubs, or baristas.
Crew member sin a quick service restaurant.To find out more about employment opportunities click on the CareersNZ logo, then the provider who offers this qualification.
Entry Requirements
None.
Education Organisation 3 Organisations can assist in gaining this qualification
Developed By Ringa Hora Services Workforce Development Council
Quality Assured By New Zealand Qualifications Authority
Number 4366
Status Current
Created March 2021
Next Review February 2026
Content View full qualification details

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Matauranga Maori Qualification

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Level

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Credits

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Subject Area

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Strategic Purpose Statement

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Graduate profile

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Education pathways

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Employment pathways

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