Qualification Overview
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Qualification Title | New Zealand Certificate in Hospitality (Level 3) | |||
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Qualification Type | Certificate | |||
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Level | 3 | |||
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Credits | 60 | |||
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Subject Area |
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Strategic Purpose Statement |
The purpose of this qualification is:
- To provide the hospitality sector with competent employees who are able to work in junior positions in a commercial hospitality workplace. - To provide a credential for individuals employed or will be employed in junior work roles, to support their employment opportunities in a commercial hospitality workplace. - To establish standards of professional practice for hospitality product and service delivery to provide customers with confidence in a range of hospitality environments. Graduates will be able to operate under supervision. |
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Graduate profile |
Graduates of this qualification will be able to:
- Employ effective communication skills and appropriate customer service for a hospitality workplace. - Resolve familiar problems in a commercial hospitality workplace by following standard operating procedures. - Deliver a range of services and products to customers by applying appropriate skills under limited supervision in a range of commercial hospitality workplace environments. |
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Education pathways |
This qualification leads to a range of pathways, including:
New Zealand Certificate in Cookery (Level 3) [Ref 2100]; New Zealand Certificate in Cookery (Level 4) [Ref: 2101]; New Zealand Certificate in Accommodation (Level3) with strands in Housekeeping, Portering, and Reception [Ref: 2103]; New Zealand Certificate in Hotel Reception (Level 4) [Ref: 2111]; New Zealand Certificate in Food and Beverage Service (Level 3) with strands in Café Services, Bar Services, Restaurant Services, Buffet Services, Functions Services, Barista, and Quick Restaurant Services [Ref: 2104]; or New Zealand Certificate in Food and Beverage Service (Level 4) with strands in Restaurant Services, and Quick Service Restaurants Services [Ref: 2105]. |
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Employment pathways |
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Entry Requirements |
None.
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Education Organisation | 3 Organisations can assist in gaining this qualification | |||
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Developed By | Ringa Hora Services Workforce Development Council | |||
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Quality Assured By | New Zealand Qualifications Authority | |||
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Number | 4366 | |||
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Status | Current | |||
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Created | 2021-03-07 18:48:52.663 | |||
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Next Review | 2026-02-28 00:00:00.0 | |||
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Content | View full qualification details | |||
Qualification Title
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