Technical issues with Payment Services Published at 10.35AM on 05 February

NZQA is experiencing some technical issues with payment services. Our Payment provider is currently working to resolve this as quickly as possible.
Thank you for your patience.

Student Fee Protection Rules 2022

17. Failure of Supplier to comply with Rules

  1. If a Supplier of a Provider or Agent does not put in place a Mechanism that is Compliant:
    1. NZQA may immediately withdraw approval of the Supplier and/or its Mechanism; and
    2. NZQA may appoint an alternative Supplier and/or require a particular Mechanism.
  2. Where NZQA has appointed an alternative Supplier and/or required a particular Mechanism under rule 17.1(b), the Provider or Agent must take immediate steps to move to the appointed alternative Supplier and use the required Mechanism.


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