- Home
- Qualifications and standards
- NCEA
-
Māori and Pasifika
- Field Māori Assessment Support Materials
- Field Māori programme development support
- Mātauranga Māori qualifications and assessment standards
- Te Hono o Te Kahurangi quality assurance
- Māori providers
- Te Kōkiritanga 2020-2023
- Māori and the Future State
- Pasifika
- Ngā Kete Mātauranga
- Equity in STEM Symposium
-
Providers and partners
- About education organisations
- NZQA's quality assurance system for tertiary education organisations
- Guidelines and forms
- Consistency of graduate outcomes
- Approval, accreditation and registration
- Monitoring and Assessment
- Self-assessment
- External evaluation and review
- Assessment and moderation of standards
- Submitting results and awarding qualifications and micro-credentials
- Tertiary and International Learners Code of Practice
- Offshore use of qualifications and programmes
- Reform of Vocational Education
- International Education planning
- International
- About us
Student Fee Protection Rules 2021
- Authority
- Commencement
- Interpretation
- Application of these Rules
- Provider withdrawal and refund policies
- Voluntary closure or Course cessation
- Course Closure Event
- Student Fee Protection Mechanism(s) for Providers
- Student Fee Protection Mechanism(s) for Agents
- Public Notification of approved Student Fee Protection Mechanism
- NZQA approval of Suppliers
- Obligations of Suppliers
- Obligations of Providers
- Obligations of Agents
- Failure of Provider or Agent to comply with Rules
- Withdrawal of Mechanism by Supplier
- Failure of Supplier to comply with Rules
- Transitional matters
- Appendix A
- Appendix B
- Appendix C
- Appendix D
3. Interpretation
1. In these Rules, unless the context otherwise requires:
Act means the Education and Training Act 2020
Agent means a person to whom section 355(1) of the Act applies, regardless of whether or not that person has been appointed by the Student
Alternative Provider means a university, Te Pūkenga—New Zealand Institute of Skills and Technology, a Te Pūkenga—New Zealand Institute of Skills and Technology subsidiary that provides education or training (or both), a wānanga, or a registered private training establishment
Approved Independent Trustee means an independent trustee as defined in section 10(1) of the Act where that trustee has no conflict of interest in carrying out the role of trustee for the Provider and is approved by NZQA under rule 11.1; and includes firms of accountants and lawyers acting through an accountant or lawyer who is an independent trustee of that kind
Compliant, in relation to a Provider or Agent and a Mechanism, means the Provider or Agent and Mechanism meet the requirements specified in the Act and these Rules
Conditions Dependent Course means a Course, or part of it, that is dependent on weather or water conditions, or that involves self-paced learning
Course means a programme or training scheme that is not exempt
Course Closure Event means:
(a) the provider is no longer delivering or capable of delivering the Course for which students are Enrolled;
(b) any regulatory closure of the Provider;
(c) insolvency of the Provider;
(d) the Provider ceases to operate or loses its body corporate status;
(e) any cancellation by NZQA of the Provider’s registration;
(f) any withdrawal by NZQA of the Provider’s accreditation to provide a programme;
(g) any withdrawal by NZQA of the Provider’s training scheme approval; or
(h) the Provider ceases to be a signatory to a code issued for international students under section 534(1)(b) or (c) of the Act
Enrolled means (and Enrol, Enrolling, and Enrolment have corresponding meanings):
(a) the Student has accepted an offer from the Provider of entry into a Course at the Provider, and the Provider has received that acceptance; or
(b) the Student is recorded by the Provider as enrolled with the provider or in a Course of the Provider
Exempt means a programme or training scheme exempt from the requirements of section 356(1) by section 356(5)(a) and rules made under section 452(1)(u) of the Act
Mechanism means any of the Student Fee Protection Mechanisms (including their requirements) detailed in Appendix B
NZQA means the New Zealand Qualifications Authority
Pro Rata Refund means a refund of Student Fees paid by the student for which services or goods have not been provided to the Student, with the Tuition Fees component of the refund being calculated in accordance with Appendix C
Provider means a private training establishment as defined in section 10(1) of the Act
Refund Period means, in relation to -
(a) international Students on a Course of three months’ duration or more, the refund period referred to in section 529(4) of the Act:
(b) international or domestic Students on a Course of less than three months’ duration, the refund period specified by NZQA for the purposes of sections 357(3) and 529(1)(c) of the Act:
(c) domestic Students on a Course of three months duration or more has the same meaning as refund period in section 10(1) of the Act
Student means any domestic student or international student
Student Fees means any and all funds of the following kinds that are paid by or on behalf of a Student in respect of a Course:
(a) Tuition Fees:
(b) accommodation expenses, travel and health insurance, and living expenses:
(c) any other financial commitments associated with the Course
Supplier means a supplier of a Mechanism approved under rule 11, and for the avoidance of doubt includes Approved Independent Trustees
Tuition Fees means the gross payment relating to all costs of a Course (for the avoidance of doubt including commissions, Course expenses, and other financial payments related to the Course) paid by or on behalf of a Student
2. Other terms used in these Rules that are defined in the Act are: accreditation; Te Pūkenga—New Zealand Institute of Skills and Technology; Te Pūkenga—New Zealand Institute of Skills and Technology subsidiary; private training establishment; programme; training scheme; university; wānanga.