Domain - Cleaning Services Administration

Domain - Cleaning Services Administration

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All unit standards registered on the Directory of Assessment Standards may be accessed here. 

TOP > Service Sector > Cleaning and Caretaking > Cleaning Services Administration

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Assessment Standards

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Level 3

Give oral instructions in the cleaning industry to people who speak English as a second language
This standard has expired and is no longer available.

Version 4

19910 Unit Standard 4 Credits

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This unit standard is for people in the cleaning industry. People credited with this standard are, for the cleaning industry where employees speak English as a second language, able to: describe oral communications with employees; demonstrate oral communication skills for instructing employees, acknowledging cultural differences between people; and demonstrate interactive communication skills for instructing employees.

Standard-setting body:

Ringa Hora Services Workforce Development Council Community Support Services ITO Limited

Level 4

Negotiate and schedule cleaning contracts
This standard has expired and is no longer available.

Version 8

1575 Unit Standard 10 Credits

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This unit standard is for people working at management level in the cleaning industry. People credited with this standard are able to: produce a quote for a cleaning contract; negotiate a cleaning contract; and schedule and roster work.

Standard-setting body:

Ringa Hora Services Workforce Development Council Community Support Services ITO Limited

Select mechanical cleaning equipment
This standard has expired and is no longer available.

Version 6

17271 Unit Standard 4 Credits

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This unit standard is for people in the cleaning industry. People credited with this standard are able to: determine mechanical equipment requirements to support cleaning processes; and select mechanical cleaning equipment, for purchase or lease, to support cleaning processes.

Standard-setting body:

Ringa Hora Services Workforce Development Council Community Support Services ITO Limited

Trial and evaluate mechanical cleaning equipment
This standard has expired and is no longer available.

Version 6

17272 Unit Standard 4 Credits

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This unit standard is for people in the cleaning industry. People credited with this standard are able to: define and design trials of mechanical cleaning equipment; manage implementation of trial; and evaluate and determine application of trial results.

Standard-setting body:

Ringa Hora Services Workforce Development Council Community Support Services ITO Limited

Trial and evaluate cleaning agents
This standard has expired and is no longer available.

Version 6

17273 Unit Standard 4 Credits

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This unit standard is for people in the cleaning industry. People credited with this standard are able to: define and design trials of cleaning agents; manage implementation of trial; and evaluate and determine application of trial results.

Standard-setting body:

Ringa Hora Services Workforce Development Council Community Support Services ITO Limited

Select cleaning agents and products
This standard has expired and is no longer available.

Version 6

17274 Unit Standard 4 Credits

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This unit standard is for people in the cleaning industry. People credited with this standard are able to: determine cleaning agents and products requirements to support cleaning processes; and select cleaning agents and products for purchase to support cleaning processes.

Standard-setting body:

Ringa Hora Services Workforce Development Council Community Support Services ITO Limited

Administer workplace operations in the cleaning industry
This standard has expired and is no longer available.

Version 4 This unit standard and unit standard 23967 were replaced by unit standard 29394.

19911 Unit Standard 7 Credits

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This unit standard is for people in the cleaning industry. People credited with this standard are able to: plan and implement team operations in the cleaning workplace; administer and implement cleaning quality audit systems; administer and implement use of equipment for cleaning operations; organise training for cleaning staff; and identify health and safety procedures for workplace operations in the cleaning industry.

Standard-setting body:

Community Support Services ITO Limited

Lead a team or group of cleaners
This standard has expired and is no longer available.

Version 3 This unit standard and unit standard 19911 were replaced by unit standard 29394.

23967 Unit Standard 4 Credits

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This unit standard is for people who lead or seek to lead team or group operations in the cleaning industry under the supervision of an administrator. People credited with this standard are able to: plan and coordinate team or group cleaning operations; lead, and work with, a team or group to implement cleaning services; and monitor the quality of cleaning service provided and the performance of team or group members.

Standard-setting body:

Community Support Services ITO Limited

Supervise a team of cleaners

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Version 2 This unit standard replaced unit standards 19911 and 23967.

29394 Unit Standard 10 Credits

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People credited with this unit standard are able to: . provide induction to new members of a cleaning team; . train team members in cleaning tasks and monitor their progress; . assign and monitor cleaning tasks; and . communicate with management and a client.

Consent & Moderation Requirements:

CMR 24 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council Community Support Services ITO Limited

Data as at 28 January 2022