Domain - First Line Management

Domain - First Line Management

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All unit standards registered on the Directory of Assessment Standards may be accessed here. 

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Assessment Standards

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Level 3

Demonstrate knowledge of productivity and work study techniques
This standard has expired and is no longer available.

Version 2

15946 Unit Standard 4 Credits

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People credited with this unit standard are able to: determine productivity ratios for a production process; demonstrate knowledge of method studies; describe method study procedures and techniques; demonstrate knowledge of work measurement techniques; and calculate standard times and performance for a production process.

Standard-setting body:

NZQA Business and Management NZQA National Qualifications Services

Lead a team or group to complete routine tasks within set timeframes
This standard has expired and is no longer available.

Version 2 This unit standard has been replaced by unit standard 21335.

17497 Unit Standard 4 Credits

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This unit standard is for use in a wide range of learning environments including the workplace. People credited with this unit standard are able to lead a team or group to complete routine tasks within set timeframes.

Standard-setting body:

NZQA Business and Management NZQA National Qualifications Services

Level 4

Recruit and select staff
This standard has expired and is no longer available.

Version 3 This unit standard has been replaced by unit standard 23394 and unit standard 23395.

11994 Unit Standard 6 Credits

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This unit standard is for people who are currently working, or intend to work, in jobs which require recruitment and selection of staff, but do not have responsibility for releasing staff. People credited with this unit standard are able to determine criteria for recruitment and selection, and recruit and select people for jobs.

Standard-setting body:

NZQA Business and Management NZQA National Qualifications Services

Prepare and conduct staff selection interviews as a first line manager
This standard has expired and is no longer available.

Version 3

16611 Unit Standard 3 Credits

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This unit standard is for first line managers who have, or seek, responsibility for preparing and conducting staff selection interviews. People credited with this standard are able to: document staff selection procedures as a first line manager; use first line management skills to advertise for, and shortlist candidates for selection interviews; and conduct a selection interview as a first line manager.

Standard-setting body:

NZQA Business and Management NZQA National Qualifications Services

Prepare and deliver business presentations as a first line manager
This standard has expired and is no longer available.

Version 2

16613 Unit Standard 4 Credits

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This unit standard is for first line managers who have, or seek, responsibility for planning and conducting business presentations. People credited with this standard are able to: demonstrate knowledge of the characteristics of a business presentation; and plan, and deliver business presentations as first line manager.

Standard-setting body:

NZQA Business and Management NZQA National Qualifications Services

Plan and monitor performance of others as a first line manager
This standard has expired and is no longer available.

Version 3 This unit standard has been replaced by unit standard 23396 and unit standard 23397.

16616 Unit Standard 4 Credits

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This unit standard is for first line managers who have, or seek responsibility for performance management functions through planning, interviewing, and monitoring performance of others in an organisation. People credited with this standard are able to: demonstrate knowledge associated with the development of performance management planning; create performance management plans, monitor performance, and provide feedback as a first line manager; and plan and conduct a performance management interview as a first line manager.

Standard-setting body:

NZQA Business and Management NZQA National Qualifications Services

Lead a team or group to complete tasks with some complexity within set timeframes
This standard has expired and is no longer available.

Version 2 This unit standard has been replaced by unit standard 21336.

17498 Unit Standard 5 Credits

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This unit standard is for use in a wide range of learning environments including the workplace. People credited with this unit standard are able to lead a team or group to complete tasks with some complexity within set time frames.

Standard-setting body:

NZQA Business and Management NZQA National Qualifications Services

Demonstrate knowledge of technology and information systems
This standard has expired and is no longer available.

Version 2

19029 Unit Standard 4 Credits

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People credited with this unit standard are able to describe on-line computer services, technology and information systems, and trends in technology and information systems, applicable within own industry sector.

Standard-setting body:

NZQA Business and Management NZQA National Qualifications Services

Identify key organisational principles and apply them to workplace operations
This standard has expired and is no longer available.

Version 4

1985 Unit Standard 5 Credits

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People credited with this unit standard are able to: examine the relationship between organisational design and achievement of organisational goals; identify alternative organisational structures; identify the impact of environmental factors on the management of organisations; identify the roles of managers within organisations; and apply principles of organisation to workplace operations.

Standard-setting body:

NZQA Business and Management NZQA National Qualifications Services

Level 5

Plan, implement, and maintain a business operation
This standard has expired and is no longer available.

Version 2

19021 Unit Standard 12 Credits

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People credited with this unit standard are able to plan, implement and maintain a business operation.

Standard-setting body:

NZQA National Qualifications Services

Apply occupational health and safety requirements in a business operation
This standard has expired and is no longer available.

Version 2

19023 Unit Standard 10 Credits

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This unit is for people in business operations who have managerial responsibilities for occupational health and safety. People credited with this unit standard are able to: explain legislation relevant to occupational safety and health; identify hazards in a business operation; review training procedures in health and safety in a business operation; and review incidents in a business operation.

Standard-setting body:

NZQA Business and Management NZQA National Qualifications Services

Demonstrate knowledge of change management in a business operation
This standard has expired and is no longer available.

Version 2 This unit standard has been replaced by unit standard 23400.

19026 Unit Standard 6 Credits

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People credited with this unit standard are able to: explain the causes of change in a business operation; evaluate models for managing change in a business operation; explain human resistance to change; and describe stresses caused to people by change in the workplace, and stress management techniques.

Standard-setting body:

NZQA Business and Management NZQA National Qualifications Services

Develop job description and conduct performance appraisal in a business operation
This standard has expired and is no longer available.

Version 2

19027 Unit Standard 6 Credits

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People credited with this unit standard are able to: demonstrate knowledge of the purpose of performance appraisal; and, in a business operation, develop a formal job description for a staff member; prepare for a performance appraisal of a staff member; conduct a performance appraisal interview; and evaluate own performance in the performance appraisal interview.

Standard-setting body:

NZQA Business and Management NZQA National Qualifications Services

Data as at 29 November 2021