Domain - Passenger Service
TOP > Service Sector > Commercial Road Transport > Passenger Service
| 1 Qualification | 23 Assessment Standards (23 Units) | View Education Organisations with Consent to Assess |
Qualifications Domain-full
|
NQF Ref: 1695 National Certificate in Passenger Service (Taxi Driver) |
|
Assessment Standards
Hide education organisations, CMR & purpose »
Level 2
Maintain coach presentation on the road
This standard has expired and is no longer available.
Version 5
15157 Unit Standard 2 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to clean a coach and replenish consumables.
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Meet coach passenger information needs
This standard has expired and is no longer available.
Version 5
15948 Unit Standard 3 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to: identify coach passengers'' information and communication needs; provide pre-trip information and assistance to coach passengers; provide information and assistance to coach passengers before and during an intermediate stop; and provide information and assistance to coach passengers at an end of day or destination stop.
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Attend to bus or coach passenger enquiries and requests
This standard has expired and is no longer available.
Version 5
15949 Unit Standard 3 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to: demonstrate the personal skills required for positions involving bus or coach passenger contact; greet bus or coach passengers; respond to bus or coach passenger enquiries and requests; and describe procedures for dealing with bus or coach passenger complaints.
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Manage passenger luggage
This standard has expired and is no longer available.
Version 5
15950 Unit Standard 4 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to: describe carrier responsibilities and liabilities for loss of, or damage to, luggage; receive and stow passenger luggage; unload passenger luggage; and describe procedures for dealing with left luggage and suspicious packages.
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Perform calculations as a passenger transport driver
Version 5
15951 Unit Standard 3 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to: copy numbers involving whole numbers and currency; solve problems involving the totalling of fares and giving change; and solve problems involving the calculation of time as a passenger transport driver.
Consent & Moderation Requirements:
CMR 14
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Demonstrate knowledge and skill in map reading requirements for taxi drivers
This standard has expired and is no longer available.
Version 3
18078 Unit Standard 3 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to demonstrate knowledge and skill in map reading requirements for taxi drivers.
Standard-setting body:
NZ Motor Industry Training Organisation (Incorporated) - Tranzqual ITO
Level 3
Drive a school bus
Version 5
15162 Unit Standard 6 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to: prepare to drive a school bus; drive a school bus route; manoeuvre a school bus in reverse; manage passengers; carry out end of shift procedures; and describe incident management actions.
Consent & Moderation Requirements:
CMR 14
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Drive a large passenger service vehicle in a fuel efficient manner
Version 6
15163 Unit Standard 5 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to: describe factors that affect the fuel efficiency of large passenger service vehicles; and drive a large passenger service vehicle in a fuel efficient manner.
Consent & Moderation Requirements:
CMR 14
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Transport passengers in wheelchairs using total mobility vehicles equipped with hoist or ramp
Version 7
15165 Unit Standard 6 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to: prepare to pick up and set down a passenger in a wheelchair; pick up and set down a passenger in a wheelchair using a vehicle hoist or ramp; restrain a passenger in a wheelchair, and secure the ramp or hoist, luggage, and equipment; and transport a passenger in a wheelchair.
Consent & Moderation Requirements:
CMR 14
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Foster effective passenger relations
Version 6
1750 Unit Standard 4 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to foster effective passenger relations.
Consent & Moderation Requirements:
CMR 14
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Drive a bus on a scheduled passenger route service
Version 6
1751 Unit Standard 8 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to: prepare to drive a bus on a scheduled passenger route service; drive a bus on a specified route; manoeuvre a bus in reverse; admit passengers; assist and manage passengers; carry out end of shift procedures; and describe incident management actions.
Consent & Moderation Requirements:
CMR 14
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Deliver commentaries to passengers in a vehicle
This standard has expired and is no longer available.
Version 5
19423 Unit Standard 4 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to: plan commentaries for passengers; deliver commentaries to passengers; and review the commentaries.
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Demonstrate knowledge of the characteristics of large passenger service vehicles and passenger capacity
Version 5
19499 Unit Standard 2 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to demonstrate knowledge of the characteristics of large passenger service vehicles and passenger capacity.
Consent & Moderation Requirements:
CMR 14
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Demonstrate knowledge of the Code of Practice for Operating Coaches on State Highway 94
This standard has expired and is no longer available.
Version 3
20471 Unit Standard 2 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to demonstrate knowledge of the Code of Practice for Operating Coaches on State Highway 94.
Standard-setting body:
Manage bus or coach passenger safety at an incident site
Version 4
20472 Unit Standard 4 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to: organise passengers at an incident site until emergency services assume control; apply integrated incident scene management practices at an incident site until the arrival of emergency services; and assess the scale of an incident and communicate with emergency services.
Consent & Moderation Requirements:
CMR 14
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Drive a coach
This standard has expired and is no longer available.
Version 3
27306 Unit Standard 8 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to: prepare to drive a coach; drive a coach on a specified route; manoeuvre a coach in reverse; manage passengers; carry out end of shift procedures; and describe incident management actions.
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Drive an articulated bus
This standard has expired and is no longer available.
Version 2
27307 Unit Standard 4 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to: compare the configuration and manoeuvrability characteristics of articulated buses; prepare to drive an articulated bus; drive an articulated bus; manoeuvre an articulated bus in reverse; and park and secure an articulated bus.
Standard-setting body:
Drive an electric trolley bus
This standard has expired and is no longer available.
Version 2
27308 Unit Standard 3 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to: explain the purpose of overhead electrical equipment and electric trolley bus road markings; prepare to drive an electric trolley bus; drive an electric trolley bus; manoeuvre an electric trolley bus in a straight line in reverse; rectify dewirements; and park and secure an electric trolley bus.
Standard-setting body:
Demonstrate knowledge of legislation relevant to drivers of passenger service vehicles
Version 1
30977 Unit Standard 3 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to demonstrate knowledge of: large and small passenger service licence requirements; the legislative requirements for driving a small and large passenger service vehicle; the rights and responsibilities of drivers and passengers in passenger service vehicles; and the obligations of passenger service operators in relation to complaints.
Consent & Moderation Requirements:
CMR 92
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Level 4
Transport passengers with impairments or disabilities
Version 7
1748 Unit Standard 6 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to: describe measures for assisting passengers with impairments or disabilities; communicate in a manner which reassures and assists passengers with impairments or disabilities; assist passengers with impairments or disabilities; and transport passengers with impairments or disabilities.
Consent & Moderation Requirements:
CMR 14
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Describe how to protect personal safety as a passenger service vehicle driver
Version 6
1749 Unit Standard 5 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to: identify situations where there is a risk of an attack and/or robbery; describe measures to reduce the risk of an attack and/or robbery; describe strategies for maintaining passenger control; describe emergency response actions; and describe ethical behaviour in relation to passenger interactions to avoid allegations of misconduct.
Consent & Moderation Requirements:
CMR 14
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Drive and maintain a taxi
Version 6
1752 Unit Standard 8 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to: prepare for a taxi shift; drive a taxi and manage passenger relations; manage transactions; and carry out end of shift procedures.
Consent & Moderation Requirements:
CMR 14
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Describe hazards and apply risk reduction techniques and strategies while driving a bus or coach
This standard has expired and is no longer available.
Version 2
28728 Unit Standard 10 Credits
View Education Organisations with Consent to Assess »
People credited with this unit standard are able to: describe bus or coach driving hazards, techniques for reducing risk when dealing with bus or coach driving hazards, the use of crash risk reduction strategies while driving a bus or coach; and apply risk reduction techniques and strategies while driving a bus or coach.
Standard-setting body:
Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council
Data as at 2024-04-23 23:01:10.73