Domain - Provide Social Services

Domain - Provide Social Services

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All unit standards registered on the Directory of Assessment Standards may be accessed here. 

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Assessment Standards

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Level 4

Demonstrate knowledge of and plan to establish and maintain working relationships with wh?nau in social service work

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Version 2

19410 Unit Standard 12 Credits

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People credited with this unit standard are able to: outline the meaning of whanau, hapu, and iwi as kinship structures; outline the effects of colonisation on whanau, hapu, and iwi; demonstrate skills in te reo Maori relevant to social service work with whanau; and plan to establish and maintain a working relationship with a whanau in social service work.

Consent & Moderation Requirements:

CMR 24 Word PDF

Standard-setting body:

Education, Health and Community Industry Skills Board

Demonstrate knowledge of Te Tiriti o Waitangi for social service purposes

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Version 5

7926 Unit Standard 6 Credits

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People credited with this unit standard are able to demonstrate knowledge of the development of Te Tiriti o Waitangi based on Te Tiriti o Waitangi articles, and the social conditions for Te Tiriti o Waitangi signatories in relation to social services purposes.

Consent & Moderation Requirements:

CMR 24 Word PDF

Standard-setting body:

Education, Health and Community Industry Skills Board

Negotiate service provision with users of social services

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Version 5

7930 Unit Standard 3 Credits

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People credited with this unit standard are able to: assist the service user to identify their presenting concerns, issues, or needs; negotiate service provision with the user of social services; and complete service provider intake procedures.

Consent & Moderation Requirements:

CMR 24 Word PDF

Standard-setting body:

Education, Health and Community Industry Skills Board

Support a social service user to identify and address their presenting concerns, issues, or needs

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Version 5

7952 Unit Standard 6 Credits

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People credited with this unit standard are able to: establish an environment for responding to a service user presenting concerns, issues, and needs; support a service user to identify their presenting concerns, issues, or needs and plan ways to address them; support a service user to implement their plan to address their presenting concerns, issues, or needs and complete and close the support process with a service user.

Consent & Moderation Requirements:

CMR 24 Word PDF

Standard-setting body:

Education, Health and Community Industry Skills Board

Level 5

Prepare and present information to a service user for specific social service needs

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Version 5

7937 Unit Standard 6 Credits

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People credited with this unit standard are able to identify a service user''s specific needs for presenting social services information and prepare and present the information to a service user.

Consent & Moderation Requirements:

CMR 24 Word PDF

Standard-setting body:

Education, Health and Community Industry Skills Board

Establish and maintain working relationships with people of other cultures and/or life experience

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Version 5

8071 Unit Standard 6 Credits

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People credited with this unit standard are able to: identify and describe essential features of the culture and/or life experience of a person accessing services from another culture and/or life experience; explain the social service worker''s own response to the person''s culture and/or life experience; develop a working relationship with a person of another culture and/or life experience; maintain the working relationship with a person of another culture and/or life experience; and complete and close a working relationship with a person of another culture and/or life experience.

Consent & Moderation Requirements:

CMR 24 Word PDF

Standard-setting body:

Education, Health and Community Industry Skills Board

Level 6

Provide advice to a service user in a social service setting

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Version 5

7938 Unit Standard 6 Credits

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People credited with this unit standard are able to: identify a service user''s concern, issue, or need for advice; and provide appropriate recommendations to a service user.

Consent & Moderation Requirements:

CMR 24 Word PDF

Standard-setting body:

Education, Health and Community Industry Skills Board

Act as an advocate in social service work

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Version 5

8000 Unit Standard 6 Credits

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People credited with this unit standard are able to: analyse the concern, issue, or need requiring advocacy in social service work; plan a course of action for advocacy in social service work; implement the course of action for advocacy in social service work; and evaluate and amend the course of action for advocacy in social service work.

Consent & Moderation Requirements:

CMR 24 Word PDF

Standard-setting body:

Education, Health and Community Industry Skills Board

Data as at 15 August 2026