Domain - Provide Social Services

Domain - Provide Social Services

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Assessment Standards

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Level 3

Provide assistance to an individual following a traumatic incident in the workplace
This standard has expired and is no longer available.

Version 4

13095 Unit Standard 4 Credits

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People credited with this unit standard are able to: establish a relationship for assisting an individual to deal with her/his response to a traumatic incident; assist the individual to deal with her/his response to a traumatic incident; and effect closure of assistance to the individual. This is a unit standard for peer supporters, and does not cover the competencies for working with an individual to assist them in dealing with a post traumatic stress disorder.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Contribute to a social service programme or project with a selected focus
This standard has expired and is no longer available.

Version 4

13099 Unit Standard 6 Credits

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People credited with this unit standard are able to: contribute to the development of the social service programme or project; contribute to planning the social service programme or project; and contribute to implementation and evaluation of the social service programme or project. This unit standard is for people entering or intending to enter the social services. People credited with this unit standard are able to demonstrate the competencies required for contributing to a social service programme or project with a selected focus on at least one of: community, family or whanau, hapu, iwi, or youth.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Contribute to raising funds for a social service project
This standard has expired and is no longer available.

Version 4

13101 Unit Standard 6 Credits

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People awarded credit in this unit standard are able to: contribute to the preparation of a draft funding proposal for a social service project; contribute to the selection of potential funding sources; and contribute to the presentation of an application or funding proposal for the project.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Identify and refer to community based social services with a selected focus
This standard has expired and is no longer available.

Version 4

13102 Unit Standard 3 Credits

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People credited with this unit standard are able to identify and describe community based social services with a selected focus, and assist a service user to access social services with a selected focus.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Outline the meaning and relevance of Te Tiriti o Waitangi in social service work
This standard has expired and is no longer available.

Version 2

19408 Unit Standard 6 Credits

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People credited with this unit standard are able to: describe a personal journey towards understanding of Te Tiriti o Waitangi; outline the meaning of the articles of Te Tiriti o Waitangi; and outline the relevance of Te Tiriti o Waitangi to social service work.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Participate in a noho marae within the social services
This standard has expired and is no longer available.

Version 2

19412 Unit Standard 6 Credits

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People credited with this unit standard are able to participate in a noho marae within the social services.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Describe record keeping and how to access records in social service work
This standard has expired and is no longer available.

Version 2 This unit standard replaces unit standard 7947.

19495 Unit Standard 3 Credits

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People credited with this unit standard are able to describe record keeping and retrieval systems in social service work, and describe how to access records held by a social service provider.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Describe advocacy in social service work
This standard has expired and is no longer available.

Version 2 This unit standard replaces unit standard 7999.

19497 Unit Standard 3 Credits

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People credited with this unit standard are able to: describe the concept of advocacy in social service work; describe the components of effective advocacy in social service work; and describe the components of an effective advocacy plan in social service work.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Provide information to users of social services
This standard has expired and is no longer available.

Version 5

7936 Unit Standard 3 Credits

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People credited with this unit standard are able to identify the requirements of the service user for information on services available from the service provider and other social services, and present the information to the service user.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Level 4

Demonstrate knowledge of alcohol and other drugs in social service work
This standard has expired and is no longer available.

Version 4

13104 Unit Standard 9 Credits

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People credited with this unit standard are able to: describe concepts related to the use of alcohol and other drugs; describe factors that contribute to the use and misuse of alcohol and other drugs; describe outcomes of the use and misuse of alcohol and other drugs; describe the relationship of the misuse of alcohol and other drugs to cultural, family or whanau, social, and economic contexts; and describe processes and services related to assessment and intervention for people misusing alcohol and other drugs.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Establish working relationships with users of social services
This standard has expired and is no longer available.

Version 2

19409 Unit Standard 12 Credits

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People credited with this unit standard are able to: identify essential features of the service user''s culture and life experience; identify own reaction to the service user''s culture and life experience; establish a working relationship with the service user; and demonstrate correct pronunciation and usage of aspects of the service user''s language in the working relationship.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Demonstrate knowledge of and plan to establish and maintain working relationships with wh?nau in social service work

Word  PDF

Version 2

19410 Unit Standard 12 Credits

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People credited with this unit standard are able to: outline the meaning of whanau, hapu, and iwi as kinship structures; outline the effects of colonisation on whanau, hapu, and iwi; demonstrate skills in te reo Maori relevant to social service work with whanau; and plan to establish and maintain a working relationship with a whanau in social service work.

Consent & Moderation Requirements:

CMR 24 Word PDF

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Respond to the presenting concerns, issues, and needs of social service users
This standard has expired and is no longer available.

Version 2

19411 Unit Standard 9 Credits

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People credited with this unit standard are able to: establish an environment for responding to the service user''s presenting concerns, issues, and needs; assist the service user to identify their presenting concerns, issues, and needs and develop an action plan; negotiate the provision of services by the social service worker and service provider; complete service provider intake procedures; assist the service user to deal with their presenting concerns, issues, and needs; and effect closure of the provision of services to the service user.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Describe social services in the community
This standard has expired and is no longer available.

Version 2

19413 Unit Standard 4 Credits

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People credited with this unit standard are able to describe social services in the community.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Assess presenting needs of users of social services
This standard has expired and is no longer available.

Version 5

7912 Unit Standard 6 Credits

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People credited with this unit standard are able to: describe assessment of presenting needs with service users; establish an environment for assessment of presenting needs with a service user; gather information for assessment of presenting needs with a service user; and assess the information gathered on presenting needs with a service user.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Demonstrate knowledge of Te Tiriti o Waitangi for social service purposes

Word  PDF

Version 5

7926 Unit Standard 6 Credits

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People credited with this unit standard are able to demonstrate knowledge of the development of Te Tiriti o Waitangi based on Te Tiriti o Waitangi articles, and the social conditions for Te Tiriti o Waitangi signatories in relation to social services purposes.

Consent & Moderation Requirements:

CMR 24 Word PDF

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Negotiate service provision with users of social services

Word  PDF

Version 5

7930 Unit Standard 3 Credits

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People credited with this unit standard are able to: assist the service user to identify their presenting concerns, issues, or needs; negotiate service provision with the user of social services; and complete service provider intake procedures.

Consent & Moderation Requirements:

CMR 24 Word PDF

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Contribute to groups in social service work
This standard has expired and is no longer available.

Version 5

7933 Unit Standard 6 Credits

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People credited with this unit standard are able to: contribute to establishment of the group; contribute to the identification of group objectives and tasks; assist the group to address objectives and tasks; and contribute to closure of the group.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Support a social service user to identify and address their presenting concerns, issues, or needs

Word  PDF

Version 5

7952 Unit Standard 6 Credits

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People credited with this unit standard are able to: establish an environment for responding to a service user presenting concerns, issues, and needs; support a service user to identify their presenting concerns, issues, or needs and plan ways to address them; support a service user to implement their plan to address their presenting concerns, issues, or needs and complete and close the support process with a service user.

Consent & Moderation Requirements:

CMR 24 Word PDF

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Use Te Reo and waiata in social service work
This standard has expired and is no longer available.

Version 5

7953 Unit Standard 9 Credits

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People credited with this unit standard are able to: demonstrate pronunciation of Te Reo Maori in social service work; demonstrate use of greetings and farewells in Te Reo Maori in social service work; demonstrate use of waiata in social service work; and use a vocabulary of words and phrases in Te Reo Maori relevant to social service work.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Contribute to a noho marae within social service work
This standard has expired and is no longer available.

Version 5

7954 Unit Standard 6 Credits

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People credited with this unit standard are able to: contribute to the powhiri in the noho marae; adopt the kawa of the karakia process; contribute to the mihimihi in the noho marae; contribute to korero during the noho marae; contribute to the catering duties during the noho marae; and contribute to the poroporoaki in the noho marae.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Contribute to the empowerment of people experiencing oppression and marginalisation
This standard has expired and is no longer available.

Version 5

7963 Unit Standard 3 Credits

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People credited with this unit standard are able to: describe oppression and marginalisation of service users; contribute to the planning of strategies for service user empowerment; and contribute to implementation of the plan for service user empowerment. This unit standard covers oppression of people who are users of social services, on the basis of their age, culture, disabilities, economic status, gender, or sexual orientation.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Identify and contribute to community networks in social service work
This standard has expired and is no longer available.

Version 5

7989 Unit Standard 3 Credits

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People credited with this unit standard are able to identify and select community networks for social service needs, and establish reciprocal relationships with community networks.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Level 5

Manage responses to challenging behaviour in a social service setting
This standard has expired and is no longer available.

Version 4

13093 Unit Standard 6 Credits

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People credited with this unit standard are able to: describe a participant''s challenging behaviour in a social service setting; describe potential reactions and responses to challenging behaviour; and respond to challenging behaviour in a social service setting.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Contribute to a team approach to critical incident stress intervention
This standard has expired and is no longer available.

Version 4

13096 Unit Standard 6 Credits

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People credited with this unit standard are able to: contribute to planning of the critical incident stress intervention; contribute to the establishment of an environment for assisting participants to deal with their responses to critical incident stress; contribute to the critical incident stress intervention; and contribute to closure of the intervention. This unit standard is primarily intended for a peer supporter or a health professional such as a community worker, counsellor, or social worker, who is working or intends to work in a team situation within critical incident stress management. It does not cover the competencies for a social service worker to work alone, or to work with individuals to assist them in dealing with a post traumatic stress disorder.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Respond to a person with acute issues related to misuse of alcohol and other drugs
This standard has expired and is no longer available.

Version 4

13105 Unit Standard 6 Credits

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People awarded credit in this unit standard are able to assess the service user''s situation related to misuse of alcohol and other drugs, and respond to acute issues related to misuse of alcohol and other drugs.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Provide screening related to use or misuse of alcohol and other drugs
This standard has expired and is no longer available.

Version 4

13106 Unit Standard 6 Credits

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People awarded credit in this unit standard are able to: gather information on the service user''s use of alcohol and other drugs; assess the information on the service user''s use of alcohol and other drugs; and prepare recommendations based upon the assessment of the service user''s use of alcohol and other drugs.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Establish and maintain working relationships with wh?nau in social service work
This standard has expired and is no longer available.

Version 2 This unit standard replaces unit standard 7929.

19494 Unit Standard 6 Credits

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People credited with this unit standard are able to: plan to establish and maintain a working relationship with a whanau in social service work; implement the plan to establish and maintain a working relationship with a whanau in social service work; and evaluate the plan to establish and maintain a working relationship with a whanau in social service work.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Establish and maintain working relationships with people of own culture and life experience
This standard has expired and is no longer available.

Version 5

7925 Unit Standard 6 Credits

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People credited with this unit standard are able to: identify and explain essential features of the social service worker''s own culture and life experience; identify and explain the social service worker''s own personal attributes and values in relation to the social service worker''s role; establish the working relationship with a service user of the social service worker''s own culture and life experience; and maintain the working relationship with a service user of the social service worker''s own culture and life experience.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Explain the application of Te Tiriti o Waitangi in the social services
This standard has expired and is no longer available.

Version 5

7927 Unit Standard 3 Credits

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People credited with this unit standard are able to explain the application of Te Tiriti o Waitangi in the social services.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Establish role in the community as a social service worker
This standard has expired and is no longer available.

Version 5

7932 Unit Standard 4 Credits

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People credited with this unit standard are able to: identify role and function in the community as a social service worker; establish links with networks and key people in the community; and establish role, credibility, and accessibility in the community as a social service worker.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Facilitate groups in social service work
This standard has expired and is no longer available.

Version 5

7934 Unit Standard 6 Credits

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People credited with this unit standard are able to: facilitate establishment of the group; facilitate identification of group objectives and tasks; facilitate the group to address objectives and tasks; and facilitate closure of the group.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Prepare and present information to a service user for specific social service needs

Word  PDF

Version 5

7937 Unit Standard 6 Credits

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People credited with this unit standard are able to identify a service user''s specific needs for presenting social services information and prepare and present the information to a service user.

Consent & Moderation Requirements:

CMR 24 Word PDF

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Prepare and write social service reports
This standard has expired and is no longer available.

Version 5

7948 Unit Standard 6 Credits

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People credited with this unit standard are able to: gather information for the social service report, and write the social service report.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Intervene in crisis situations with individuals, couples, families and wh?nau
This standard has expired and is no longer available.

Version 5

7962 Unit Standard 6 Credits

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People credited with this unit standard are able to: assess whether a crisis situation exists with the service user; plan to intervene in the crisis situation with the service user; and facilitate implementation of the crisis intervention plan with the service user.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Facilitate conflict resolution in social service work
This standard has expired and is no longer available.

Version 5

7970 Unit Standard 4 Credits

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People credited with this unit standard are able to: clarify the conflict between the service users; facilitate resolution of the defined conflict between service users; and facilitate closure of conflict resolution.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Facilitate social service meetings or hui
This standard has expired and is no longer available.

Version 5

7972 Unit Standard 3 Credits

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People credited with this unit standard are able to organise the social service meeting or hui, and facilitate the meeting or hui to achieve aims and objectives.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Co-ordinate hui on and off marae for social service purposes
This standard has expired and is no longer available.

Version 5

7973 Unit Standard 3 Credits

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People credited with this unit standard are able to: select the venue for the hui; arrange booking of the hui venue; establish the kawa or protocol for the hui; co-ordinate planning of the hui programme; and co-ordinate the welcome and hospitality for the hui.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Provide budget advice and monitoring for users of social services
This standard has expired and is no longer available.

Version 5

7974 Unit Standard 8 Credits

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People credited with this unit standard are able to: establish an environment for providing budget advice with service users; prepare a draft budget with service users; prepare a working budget with service users; monitor the working budget with service users; and effect closure of budgetary advice and monitoring.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Assist social service users to access social services in the community
This standard has expired and is no longer available.

Version 5

7975 Unit Standard 6 Credits

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People credited with this unit standard are able to describe social services in the community, and assist service users to access and evaluate social services.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Establish and maintain working relationships with people of other cultures and/or life experience

Word  PDF

Version 5

8071 Unit Standard 6 Credits

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People credited with this unit standard are able to: identify and describe essential features of the culture and/or life experience of a person accessing services from another culture and/or life experience; explain the social service worker''s own response to the person''s culture and/or life experience; develop a working relationship with a person of another culture and/or life experience; maintain the working relationship with a person of another culture and/or life experience; and complete and close a working relationship with a person of another culture and/or life experience.

Consent & Moderation Requirements:

CMR 24 Word PDF

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Level 6

Work towards resolution of challenging behaviour in a social service setting
This standard has expired and is no longer available.

Version 4

13094 Unit Standard 6 Credits

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People credited with this unit standard are able to: gather and assess information on the challenging behaviour; plan strategies to work towards resolution of the challenging behaviour; implement strategies to work towards resolution of the challenging behaviour; and effect closure of the plan to work towards resolution of the challenging behaviour.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Facilitate empowerment of people experiencing oppression and marginalisation
This standard has expired and is no longer available.

Version 2 This unit standard replaces unit standard 7964, unit standard 7965, unit standard 7966, unit standard 7967 and unit standard 7968.

19496 Unit Standard 15 Credits

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People credited with this unit standard are able to: analyse oppression and marginalisation and service user disempowerment; facilitate identification of oppression and marginalisation of service users; facilitate planning for service user empowerment; facilitate implementation of the plan for service user empowerment; and facilitate evaluation of the plan for service user empowerment.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Undertake assessments of social service user situations
This standard has expired and is no longer available.

Version 5

7913 Unit Standard 6 Credits

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People credited with this unit standard are able to: explain the significance of assessment of service user situations; demonstrate knowledge of types of assessment of service user situations; establish an environment for making an assessment in a service user situation; gather information on the service user within their wider context; and prepare and record an analysis of the information gathered in an assessment in a service user situation.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Implement Te Tiriti o Waitangi in the social services
This standard has expired and is no longer available.

Version 5

7928 Unit Standard 6 Credits

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People credited with this unit standard are able to: plan to implement Te Tiriti o Waitangi in the social services; carry out the plan to implement Te Tiriti o Waitangi in the social services; and reflect on implementation of Te Tiriti o Waitangi in the social services.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Provide advice to a service user in a social service setting

Word  PDF

Version 5

7938 Unit Standard 6 Credits

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People credited with this unit standard are able to: identify a service user''s concern, issue, or need for advice; and provide appropriate recommendations to a service user.

Consent & Moderation Requirements:

CMR 24 Word PDF

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Mediate between people in dispute in social service work
This standard has expired and is no longer available.

Version 5

7971 Unit Standard 6 Credits

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People credited with this unit standard are able to: facilitate intake into the mediation process; clarify the issues in dispute between the service users; facilitate the generation of options to resolve issues in dispute; facilitate bargaining to resolve issues in dispute; and facilitate closure of mediation.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Analyse social service provision in the community
This standard has expired and is no longer available.

Version 5

7976 Unit Standard 9 Credits

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People credited with this unit standard are able to analyse social services in the community, and analyse the impact of current economic and social policies on social service provision in the community.

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Act as an advocate in social service work

Word  PDF

Version 5

8000 Unit Standard 6 Credits

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People credited with this unit standard are able to: analyse the concern, issue, or need requiring advocacy in social service work; plan a course of action for advocacy in social service work; implement the course of action for advocacy in social service work; and evaluate and amend the course of action for advocacy in social service work.

Consent & Moderation Requirements:

CMR 24 Word PDF

Standard-setting body:

Toit? te Waiora Community, Health, Education and Social Services Workforce Development Council

Data as at 23 April 2024