Domain - Road Transport Operations

Domain - Road Transport Operations

Search Standards

All unit standards registered on the Directory of Assessment Standards may be accessed here.?

TOP > Service Sector > Commercial Road Transport > Road Transport Operations

Qualifications Domain-full

No qualifications currently registered at this level. Also check fields and sub-fields.

Assessment Standards

Hide education organisations, CMR & purpose  »

Level 3

Demonstrate knowledge of law relevant to contracts in the road transport industry

Word  PDF

Version 3

18109 Unit Standard 4 Credits

View Education Organisations with Consent to Assess  »

This unit standard is intended for personnel involved in despatching vehicles and is applicable primarily to goods services. People credited with this unit standard are able to: obtain information on law relevant to contracts in the road transport industry; demonstrate knowledge of law relating to road transport consumer rights; describe the Carriage of Goods Act 1979; and demonstrate knowledge of contract law.

Consent & Moderation Requirements:

CMR 92 Word PDF

Standard-setting body:

NZ Motor Industry Training Organisation (Incorporated) - Tranzqual ITO MITO New Zealand Incorporated

Despatch taxis
This standard has expired and is no longer available.

Version 3

18111 Unit Standard 4 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to: answer incoming calls, and receive and record orders for taxis; allocate jobs to taxis; respond to requests for information as a taxi despatcher; explain taxi despatch processes; and complete report for end of taxi despatch shift.

Standard-setting body:

MITO New Zealand Incorporated

Demonstrate knowledge of the small passenger service and customer complaints requirements
This standard has expired and is no longer available.

Version 3

18113 Unit Standard 4 Credits

View Education Organisations with Consent to Assess  »

This unit standard is intended for personnel in the small passenger service transport industry, including supervisors, despatchers, and operators. People credited with this unit standard are able to demonstrate knowledge of legal requirements for operating a small passenger service and describe requirements for dealing with customer complaints.

Standard-setting body:

MITO New Zealand Incorporated

Use computer systems to despatch goods by road
This standard has expired and is no longer available.

Version 4

18115 Unit Standard 3 Credits

View Education Organisations with Consent to Assess  »

This unit standard is intended for people working in transport companies who use a computer to despatch vehicles. It is applicable to goods services only. People credited with this unit standard are able to operate a computer-aided despatch system to despatch goods by road and prepare a consignment note electronically.

Standard-setting body:

MITO New Zealand Incorporated

Assist planning activities in a road transport company
This standard has expired and is no longer available.

Version 1

18116 Unit Standard 4 Credits

View Education Organisations with Consent to Assess  »

This unit standard is intended for personnel involved in despatching vehicles and is applicable to both goods and passenger services. People credited with this unit standard are able to: assist in planning vehicle servicing and maintenance schedules to maximise vehicle availability; assist in planning road transport organisation's on-site security; and assist in planning for contingency in the event of an in-transit emergency.

Standard-setting body:

NZ Motor Industry Training Organisation (Incorporated) - Tranzqual ITO MITO New Zealand Incorporated

Use computer systems to despatch taxis

Word  PDF

Version 2

18962 Unit Standard 3 Credits

View Education Organisations with Consent to Assess  »

This unit standard is for vehicle despatchers in the taxi industry who use a computer for the despatch of taxis. People credited with this unit standard will be able to operate a computer-aided despatch system to despatch taxis and to assist the taxi organisation's management.

Consent & Moderation Requirements:

CMR 92 Word PDF

Standard-setting body:

NZ Motor Industry Training Organisation (Incorporated) - Tranzqual ITO MITO New Zealand Incorporated

Demonstrate and apply knowledge of the provision of coach services for inbound tours
This standard has expired and is no longer available.

Version 4

19500 Unit Standard 5 Credits

View Education Organisations with Consent to Assess  »

This unit standard is for bus and coach operators who provide coach services to inbound tour operators. People credited with this unit standard are able to: demonstrate knowledge of inbound tourism requirements; explain inbound tour operators'' requirements for coach standards; describe requirements for tour coach drivers and tour leaders; describe methods to maintain quality of inbound coach services; and quote for an inbound tour.

Standard-setting body:

MITO New Zealand Incorporated

Level 4

Cost a road transport service vehicle

Word  PDF

Version 4

1777 Unit Standard 2 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to identify the variable and fixed cost components of a vehicle used in a road transport operation and develop a costing system for a road transport service vehicle.

Consent & Moderation Requirements:

CMR 92 Word PDF

Standard-setting body:

NZ Motor Industry Training Organisation (Incorporated) - Tranzqual ITO MITO New Zealand Incorporated

Select a vehicle for use in a road transport operation
This standard has expired and is no longer available.

Version 4

1778 Unit Standard 3 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to determine the criteria for the selection of a vehicle and select a vehicle for purchase or lease.

Standard-setting body:

MITO New Zealand Incorporated

Despatch vehicles for transport service

Word  PDF

Version 5

1779 Unit Standard 6 Credits

View Education Organisations with Consent to Assess  »

This unit standard is for people despatching vehicles to meet a range of assignments in the road transport industry, excluding the taxi industry. People credited with this unit standard are able to: receive and process road transport consignment requests; despatch vehicles and drivers; and describe procedures for dealing with emergencies and unforeseen circumstances that may arise while a consignment is in transit.

Consent & Moderation Requirements:

CMR 92 Word PDF

Standard-setting body:

MITO New Zealand Incorporated

Demonstrate knowledge of heavy goods motor vehicles, fleet characteristics, and load security

Word  PDF

Version 4

18110 Unit Standard 6 Credits

View Education Organisations with Consent to Assess  »

This unit standard is intended for personnel from companies in the goods service industry which operate heavy goods vehicles. People credited with this unit standard are able to: demonstrate knowledge of heavy goods motor vehicle characteristics; describe the characteristics of a fleet of heavy motor vehicles and/or vehicle combinations in terms of its ability to meet an organisation's needs and demonstrate knowledge of load security.

Consent & Moderation Requirements:

CMR 92 Word PDF

Standard-setting body:

MITO New Zealand Incorporated

Demonstrate knowledge of operational activities specific to the taxi industry
This standard has expired and is no longer available.

Version 3

18112 Unit Standard 4 Credits

View Education Organisations with Consent to Assess  »

This unit standard is intended for supervisors and despatchers in taxi companies. People credited with this unit standard are able to describe: security practices for a taxi organisation; methods of identifying potentially dangerous taxi passengers; processes for monitoring and maintaining taxi organisation''s customer service standards; and requirements relevant to taxi passengers with special needs.

Standard-setting body:

MITO New Zealand Incorporated

Administer school bus services

Word  PDF

Version 2

18114 Unit Standard 5 Credits

View Education Organisations with Consent to Assess  »

This unit is intended for personnel from companies contracted to provide school bus services. People credited with this unit standard are able to: plan liaison with appropriate authorities on issues regarding school bus services; monitor behaviour of pupils and drivers in buses; assess the safety of bus stopping places for new pupils joining routes; monitor compliance of school bus signage with legal requirements; describe organisational and legal requirements for processing lost property found on school buses; and brief school bus relief drivers.

Consent & Moderation Requirements:

CMR 92 Word PDF

Standard-setting body:

NZ Motor Industry Training Organisation (Incorporated) - Tranzqual ITO MITO New Zealand Incorporated

Demonstrate knowledge of the cartage of livestock by road
This standard has expired and is no longer available.

Version 3

18117 Unit Standard 4 Credits

View Education Organisations with Consent to Assess  »

This unit standard is intended for despatchers from companies who carry livestock (excluding deer). People credited with this unit standard are able to: describe considerations for the cartage of livestock by road; describe the requirements of the Code of Animal Welfare (CAW); demonstrate knowledge of the Industry Code of Practice for Minimisation of Stock Effluent Spillage from Trucks on Roads; demonstrate knowledge of facilities for stock available en route to drivers carrying stock; and demonstrate knowledge of factors affecting despatch of livestock transportation vehicles.

Standard-setting body:

MITO New Zealand Incorporated

Demonstrate knowledge of features of effective road transport companies

Word  PDF

Version 3

18120 Unit Standard 6 Credits

View Education Organisations with Consent to Assess  »

This unit standard is intended for supervisory or management personnel in the road transport industry. It applies to goods and passenger services. People credited with this unit standard are able to describe: factors contributing to the effectiveness of road transport companies; the contribution of organisational vision, goals, and structure to the effectiveness of road transport companies; and the contribution of safety and a safety culture to the effective operation of road transport companies.

Consent & Moderation Requirements:

CMR 92 Word PDF

Standard-setting body:

NZ Motor Industry Training Organisation (Incorporated) - Tranzqual ITO MITO New Zealand Incorporated

Demonstrate knowledge of competitive tendering processes for passenger transport services
This standard has expired and is no longer available.

Version 4

19501 Unit Standard 4 Credits

View Education Organisations with Consent to Assess  »

This unit standard is for people who prepare tenders to provide passenger transport services, whether for school services or for urban scheduled services. People credited with this unit standard are able to explain the requirements of a passenger transport tendering authority for competitive tendering and a passenger transport tendering authority''s tender process.

Standard-setting body:

MITO New Zealand Incorporated

Collect evidence on a motor vehicle road crash
This standard has expired and is no longer available.

Version 1

19656 Unit Standard 5 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to: prepare to collect evidence at a motor vehicle road crash scene; collect and record information at a motor vehicle road crash scene; collect and record information from the vehicle(s) involved in the crash; and collect and record information from witnesses and/or emergency service personnel at the road crash scene.

Standard-setting body:

NZ Motor Industry Training Organisation (Incorporated) - Tranzqual ITO MITO New Zealand Incorporated

Demonstrate and apply knowledge of staff development in a road transport operation

Word  PDF

Version 2

21875 Unit Standard 4 Credits

View Education Organisations with Consent to Assess  »

This unit standard is for people who have responsibilities for managing staff within a road transport operation. People credited with this unit standard are able to: demonstrate an understanding of human behaviour; explain staff development in a road transport operation; examine the issues facing a driver being promoted to a despatcher; and prepare a transition plan for a staff member moving from being a driver to a despatcher.

Consent & Moderation Requirements:

CMR 92 Word PDF

Standard-setting body:

MITO New Zealand Incorporated

Demonstrate teamwork in a road transport operation

Word  PDF

Version 3

21876 Unit Standard 4 Credits

View Education Organisations with Consent to Assess  »

This unit standard is for people who have, or seek to have, responsibilities for leading a team within a road transport operation. Teams may include drivers or administration staff or a combination of both. People credited with this unit standard are able to: describe teamwork in a road transport operation; participate in a team to achieve agreed outcomes for a road transport operation; and lead a team to achieve agreed outcomes for a road transport operation.

Consent & Moderation Requirements:

CMR 92 Word PDF

Standard-setting body:

MITO New Zealand Incorporated

Level 5

Demonstrate and apply knowledge of costs to the pricing of a road transport service

Word  PDF

Version 3

18118 Unit Standard 7 Credits

View Education Organisations with Consent to Assess  »

This unit standard is intended for people who are required to prepare quotes for road transport services. It is applicable to both goods and passenger transport services. People credited with the unit standard are able to: explain cost control; describe the basic costs of running a road transport operation; explain revenue generation for a road transport operation and develop revenue expectations; compare vehicle cost records with planned revenue; assess driver productivity in terms of work time and vehicle availability; and price transport service assignments for a customer.

Consent & Moderation Requirements:

CMR 92 Word PDF

Standard-setting body:

MITO New Zealand Incorporated

Check vehicles and drivers for compliance with legal and organisational requirements

Word  PDF

Version 4

18119 Unit Standard 6 Credits

View Education Organisations with Consent to Assess  »

This unit standard is intended for road transport operators, including supervisors and despatchers, and applies to both goods and passenger services. People credited with this unit standard are able to: explain the reasons for compliance with the law and how to ensure organisational compliance; summarise compliance requirements in the road transport industry; check a road transport organisation for compliance with legal work time hours and driver logbook requirements; check that a road transport organisation''s vehicles comply with legal requirements for on-road operation; check a road transport driver incident report; and describe organisational procedures for ensuring adequacy of driver licences and for maintenance of driver licence records.

Consent & Moderation Requirements:

CMR 92 Word PDF

Standard-setting body:

MITO New Zealand Incorporated

Analyse data and prepare reports on road transport company operations
This standard has expired and is no longer available.

Version 4

18121 Unit Standard 7 Credits

View Education Organisations with Consent to Assess  »

This unit standard is intended for personnel in the road transport industry including supervisors, despatchers, and other staff who are required to analyse data and present reports to management. People credited with this unit standard are able to: gather data on road transport company operations; analyse road transport company operational data; draw conclusions from analysis of road transport company operational data; and present road transport company operational information based on analysis of data.

Standard-setting body:

MITO New Zealand Incorporated

Manage the transport of overdimension and overweight loads by road
This standard has expired and is no longer available.

Version 4

18122 Unit Standard 10 Credits

View Education Organisations with Consent to Assess  »

This unit standard is intended for people who are involved with managing the despatch and/or supervision of overdimension and overweight loads by road. People credited with this unit standard are able to: describe requirements of the Rule for the transportation of overdimension and overweight loads; describe other formal requirements for the transportation of overdimension and overweight loads; determine vehicle, accessories, and load configuration for a specified overdimension and/or overweight load; determine route and time of travel for road transport of specified overdimension and/or overweight load; obtain formal consents for transporting a specified overdimension and/or overweight load or vehicle; and brief driver for transporting a specified overdimension and/or overweight load.

Standard-setting body:

MITO New Zealand Incorporated

Demonstrate knowledge of the transportation of perishable products by road
This standard has expired and is no longer available.

Version 3

18288 Unit Standard 8 Credits

View Education Organisations with Consent to Assess  »

This unit standard is intended primarily for despatchers and supervisors in the road transport industry overseeing the transportation of perishable products by road. People credited with this unit standard are able to: demonstrate knowledge of handling perishable products during transportation by road; describe safe food handling of perishable products during transportation by road; describe loading and unloading, cartage, transfer, and cleaning requirements when transporting perishable products by road; and demonstrate knowledge of maintaining product quality during emergency events when transporting perishable products by road.

Standard-setting body:

MITO New Zealand Incorporated

Demonstrate knowledge of emergency response actions for a road transport emergency

Word  PDF

Version 5

19498 Unit Standard 6 Credits

View Education Organisations with Consent to Assess  »

This unit standard is for people in management, supervisory, or despatch positions in the road transport industry who have responsibility for managing emergencies which may occur when organisational vehicles are in transit. People credited with this unit standard are able to describe: road transport in transit emergency situations; emergency response actions in terms of legal and organisational requirements; legal and organisational requirements for actions following an emergency; support services to assist the recovery of staff involved in an emergency; and to review reports of road transport incidents and identify remedial action.

Consent & Moderation Requirements:

CMR 92 Word PDF

Standard-setting body:

MITO New Zealand Incorporated

Analyse evidence from a motor vehicle road crash and report on factors contributing to the crash
This standard has expired and is no longer available.

Version 1

19657 Unit Standard 6 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to: analyse evidence gathered from a road crash scene; determine factors which may have contributed to the crash; recommend remedial action to address factors contributing to the motor vehicle road crash, and prepare a report on the motor vehicle crash investigation.

Standard-setting body:

NZ Motor Industry Training Organisation (Incorporated) - Tranzqual ITO MITO New Zealand Incorporated

Collect, analyse, and report on evidence from a motor vehicle road crash
This standard has expired and is no longer available.

Version 2 This unit standard replaced unit standard 19656 and unit standard 19657.

21870 Unit Standard 9 Credits

View Education Organisations with Consent to Assess  »

People credited with the unit standard are able to: collect and record information on a motor vehicle road crash; analyse evidence gathered from a road crash scene; determine factors which may have contributed to the crash; and prepare a report on the motor vehicle crash investigation.

Standard-setting body:

MITO New Zealand Incorporated

Demonstrate delegation skills in a road transport operation

Word  PDF

Version 2

21874 Unit Standard 6 Credits

View Education Organisations with Consent to Assess  »

This unit standard is for people who have responsibilities for delegating tasks and activities in a road transport operation, including despatching drivers or supervising loading operations. People credited with this unit standard are able to: explain delegation in a road transport operation; explain common barriers to effective delegation in the road transport industry and how to overcome them; and delegate activities and tasks in a road transport operation.

Consent & Moderation Requirements:

CMR 92 Word PDF

Standard-setting body:

MITO New Zealand Incorporated

Data as at 29 January 2020