Domain - Quality Management

Domain - Quality Management

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Level 3

Participate in a team to achieve specified quality improvement objectives

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Version 8

8077 Unit Standard 4 Credits

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People credited with this unit standard are able to: contribute to team function and its specified quality improvement objectives; and contribute to team decision-making to achieve specified quality improvement objectives. This unit standard applies to members of teams that exist to achieve specified quality improvement objectives. These can include the completion of a one-off or a continuing improvement task.

Consent & Moderation Requirements:

CMR 113 Word PDF

Standard-setting body:

NZQA National Qualifications Services

Collect data for a specified purpose

Word  PDF

Version 8

8081 Unit Standard 8 Credits

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People credited with this unit standard are able to: prepare for data collection for a specified purpose; gather data for the specified purpose; and record data and calculate results.

Consent & Moderation Requirements:

CMR 113 Word PDF

Standard-setting body:

NZQA National Qualifications Services

Demonstrate knowledge of quality and its management

Word  PDF

Version 7

8085 Unit Standard 4 Credits

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People credited with this unit standard are able to: explain fundamentals of quality and its management; explain the role of supply chain relationships in quality and its management; explain roles and responsibilities for ensuring quality in an organisation; describe quality management systems; and identify approaches to quality improvement.

Consent & Moderation Requirements:

CMR 113 Word PDF

Standard-setting body:

NZQA National Qualifications Services

Use core quality management tools

Word  PDF

Version 7

8087 Unit Standard 5 Credits

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People credited with this unit standard are able to: select and use quality management tools; interpret results, and evaluate the effectiveness of the quality management tools used. This unit standard is applicable in a wide range of contexts where information needs to be generated and used for the management of quality.

Consent & Moderation Requirements:

CMR 113 Word PDF

Standard-setting body:

NZQA National Qualifications Services

Level 4

Demonstrate and apply knowledge of quality assurance in a business operation

Word  PDF

Version 5

19025 Unit Standard 7 Credits

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People credited with this unit standard are able to: explain concepts, systems, and principles of quality and quality assurance; identify the quality assurance requirements for a business operation; and assess the quality assurance system of a business operation.

Consent & Moderation Requirements:

CMR 113 Word PDF

Standard-setting body:

NZQA National Qualifications Services

Establish, develop, and improve quality-focused aspects of supplier relationships

Word  PDF

Version 8

8073 Unit Standard 8 Credits

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People credited with this unit standard are able to: establish quality-focused relationships with suppliers; develop, maintain, and improve quality-focused relationships with new or existing suppliers; and evaluate supplier performance. This unit standard is for people at all levels in organisations who act as internal and external customers for goods and services, who are in direct contact with suppliers, and have responsibility for the establishment, development, maintenance, and improvement of supplier relationships.

Consent & Moderation Requirements:

CMR 113 Word PDF

Standard-setting body:

NZQA National Qualifications Services

Establish, develop, and improve quality-focused aspects of customer relationships

Word  PDF

Version 8

8074 Unit Standard 8 Credits

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People credited with this unit standard are able to: establish quality-focused relationships with customers; develop, maintain, and improve quality-focused relationships with new or existing customers; and evaluate their own performance as a supplier. This unit standard is for people at all levels in organisations who act as internal and external suppliers of goods and services, who are in direct contact with customers, and have responsibility for the establishment, development, maintenance, and improvement of customer relationships.

Consent & Moderation Requirements:

CMR 113 Word PDF

Standard-setting body:

NZQA National Qualifications Services

Analyse data and communicate information for a specified purpose

Word  PDF

Version 8

8082 Unit Standard 8 Credits

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People credited with this unit standard are able to: collate data for analysis to meet the requirements of a specified purpose; apply statistical analysis to the data; draw conclusions from the resulting information; and communicate information.

Consent & Moderation Requirements:

CMR 113 Word PDF

Standard-setting body:

NZQA National Qualifications Services

Demonstrate knowledge required for quality auditing

Word  PDF

Version 7

8086 Unit Standard 4 Credits

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People credited with this unit standard are able to demonstrate knowledge of: quality auditing, preparation for auditing; quality standards; auditor behaviour; and registration of auditors and accreditation of certifying bodies. This unit standard is primarily for people who have, or wish to have, responsibility for conducting quality audits.

Consent & Moderation Requirements:

CMR 113 Word PDF

Standard-setting body:

NZQA National Qualifications Services

Use statistical process control tools for the control and improvement of processes

Word  PDF

Version 7

8089 Unit Standard 6 Credits

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People credited with this unit standard are able to: explain the purpose and uses of statistical process control; apply statistical process control tools to workplace situations; and interpret the results of statistical process control and take action.

Consent & Moderation Requirements:

CMR 113 Word PDF

Standard-setting body:

NZQA National Qualifications Services

Level 5

Develop and implement a plan to gather, analyse and report on information for management of quality

Word  PDF

Version 5

20849 Unit Standard 10 Credits

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People credited with this unit standard are able to: develop a plan for gathering, analysing, and reporting on information for a quality management purpose; manage collection of, and analyse, the information collected for the quality management purpose; and interpret and report on the results of information analysis for the quality management purpose.

Consent & Moderation Requirements:

CMR 113 Word PDF

Standard-setting body:

NZQA National Qualifications Services

Promote the participation of management and staff in quality initiatives

Word  PDF

Version 8

8076 Unit Standard 4 Credits

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People credited with this unit standard are able to: identify and prioritise the quality initiatives to be promoted; select promotion strategies; implement promotion strategies; and review and monitor the promotion of initiatives. This unit standard is applicable to people in organisations who promote and facilitate improvements in quality management activities. The skills contained in this unit standard can be applied in a wide range of contexts, from strategic to specialised activities.

Consent & Moderation Requirements:

CMR 113 Word PDF

Standard-setting body:

NZQA National Qualifications Services

Lead a team to achieve specified quality improvement objectives

Word  PDF

Version 8

8078 Unit Standard 6 Credits

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People credited with this unit standard are able to: form a team to achieve specified quality improvement objectives; facilitate team processes to achieve specified quality improvement objectives; and review and complete team activity. This unit standard applies to members of teams that exist to achieve specified quality improvement objectives. These can include the completion of a one-off or a continuing improvement task.

Consent & Moderation Requirements:

CMR 113 Word PDF

Standard-setting body:

NZQA National Qualifications Services

Analyse quality costs

Word  PDF

Version 7

8088 Unit Standard 4 Credits

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People credited with this unit standard are able to: explain the purpose and uses of quality cost analysis; apply quality cost analysis to workplace situations; and interpret the results of quality cost analysis.

Consent & Moderation Requirements:

CMR 113 Word PDF

Standard-setting body:

NZQA National Qualifications Services

Level 6

Demonstrate knowledge of the requirements specified in ISO19011:2018, Guidelines for auditing management systems

Word  PDF

Version 2

28190 Unit Standard 12 Credits

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People credited with this unit standard are able to demonstrate knowledge of: managing an audit programme and conducting an audit; the competence requirements and evaluation process of auditors; and audit sampling.

Consent & Moderation Requirements:

CMR 99 Word PDF

Standard-setting body:

Skills Active Aotearoa Limited

Develop, manage, and evaluate improvements to products, services, and systems

Word  PDF

Version 6

7459 Unit Standard 10 Credits

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This unit standard is for people who have or seek responsibility for managing improvements to products, services, and systems at any level in the organisation. People credited with this unit standard are able to: develop structures, sources, and methods for the improvement process; manage the implementation of the improvement process; and evaluate implemented improvements and the improvement process.

Consent & Moderation Requirements:

CMR 113 Word PDF

Standard-setting body:

NZQA National Qualifications Services

Audit quality management systems for compliance with quality standards

Word  PDF

Version 8

8084 Unit Standard 14 Credits

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People credited with this unit standard are able to: prepare to carry out a quality audit; carry out technical aspects of a quality audit; carry out interpersonal aspects of a quality audit; report on a quality audit; and verify corrective actions.

Consent & Moderation Requirements:

CMR 113 Word PDF

Standard-setting body:

NZQA National Qualifications Services

Level 7

Develop, implement and review quality management system

Word  PDF

Version 6

7460 Unit Standard 10 Credits

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This unit standard is for people who have or seek responsibility for the management of quality as a corporate strategic objective. People credited with this unit standard are able to develop and implement a quality management system, and review a quality management system for conformance and improvement of quality.

Consent & Moderation Requirements:

CMR 113 Word PDF

Standard-setting body:

NZQA National Qualifications Services

Develop initiatives for managing improvement and change processes

Word  PDF

Version 6

8502 Unit Standard 12 Credits

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This unit standard is for people who have, or seek, responsibility for the development and management of improvement and change strategies at a corporate or total organisation level. People credited with this unit standard are able to develop a culture conducive to productive change and improvement, and lead and manage change and improvement processes within an organisation.

Consent & Moderation Requirements:

CMR 113 Word PDF

Standard-setting body:

NZQA National Qualifications Services

Data as at 16 July 2019