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Assessment Standards

Service Delivery
Level 3
11818 Unit Demonstrate and apply product or service knowledge in a service delivery workplace
4 Credits
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Version 7
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This unit standard is for people who work, or wish to work, in the sales or customer service environment. People credited with this unit standard are able to demonstrate knowledge of product or service in a service delivery workplace, and apply product or service knowledge in own work practices.
Consent & Moderation Requirements: CMR 112

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Standard-setting body: Ringa Hora Services Workforce Development Council

Data as at 2024-03-28 23:01:08.54