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Visitor Services
Level 3
18227 Unit Demonstrate knowledge of support mechanisms for customers with specific needs in a tourism or travel workplace
2 Credits
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Version 3
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People credited with this unit standard are able, in a tourism or travel workplace, to: identify and describe specific needs of tourism or travel customers; and identify situations where a tourism or travel customer who has a specific need may require support, and describe support mechanisms that may assist.
Consent & Moderation Requirements: CMR 78

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Standard-setting body: ServiceIQ

Data as at 29 October 2020