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Social and Cooperative Skills
Level 3
7126 Unit Respond to oral complaints
2 Credits
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Version 6
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People credited with this unit standard are able to: demonstrate knowledge of own reactions to oral complaints; and respond to oral complaints in one-to-one situations.
Consent & Moderation Requirements: CMR 113



Standard-setting body: NZQA National Qualifications Services

Data as at 02 December 2022