Qualification Overview
Qualification Title | New Zealand Certificate in Food and Beverage Service (Level 4) with strands in Restaurant Services, and Quick Service Restaurant Services | ||
Qualification Type | Certificate | ||
Level | 4 | ||
Credits | 60 | ||
Subject Area |
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Strategic Purpose Statement |
The purpose of this qualification is:
- To provide the food and beverage sector with staff competent to work as food servers with advanced skills in restaurants or shift supervisors in a quick-service restaurant. - To provide a credential for those employed as food servers, that will enhance their employment opportunities across a range of establishments in the hospitality sector. - To establish standards of professional practice for advanced food and beverage service that can provide customers with confidence in a range of hospitality environments. The strands in this qualification allow graduates to specialise in an area of food and beverage service. Graduates will be able to operate as food servers with advanced skills in restaurants or as shift supervisors in a quick-service restaurant. |
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Graduate profile |
Graduates of this qualification will be able to:
- Monitor and maintain health and safety, food safety and security practices to ensure personal safety and minimise potential hazards when serving customers. - Ensure delivery of customer service through monitoring and maintain interactions between colleagues, managers and customers. - Apply, and ensure compliance with standard operating policies and procedures relevant to the performance of work roles in a hospitality establishment. Graduates of the Restaurant Services strand will also be able to: - Arrange and coordinate food and beverage service operations. - Implement and ensure compliance with legislative requirements for a hospitality establishment. Graduates of the Quick Service Restaurant Services strand will also be able to: - Plan and coordinate production to meet customer and service requirements for quick service shifts. |
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Education pathways |
This qualification may lead on to the New Zealand Certificate in Hospitality (Advanced) (Level 5) with strands in Accommodation, Catering Services, Food and Beverage Service, and Quick Service Restaurants Services [Ref: 2109].
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Entry Requirements |
None.
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Education Organisation | 22 Organisations can assist in gaining this qualification | ||
Developed By | Ringa Hora Services Workforce Development Council | ||
Quality Assured By | New Zealand Qualifications Authority | ||
Number | 2105 | ||
Status | Current | ||
Created | June 2013 | ||
Next Review | February 2026 | ||
Qualification Title
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