Qualification Overview
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Qualification Title | New Zealand Certificate in Tourism (Level 4) | |
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Qualification Type | Certificate | |
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Level | 4 | |
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Credits | 60 | |
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Subject Area |
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Strategic Purpose Statement |
The purpose of this qualification is to provide the tourism industry with individuals who can support and enhance the visitor experience and use their skills and knowledge to strengthen the contribution of tourism to the New Zealand economy.
The qualification will benefit the community by enhancing the experiences of New Zealand's tourism visitors and bringing economic benefits to the country. Graduates will be able to deliver, and assist in supporting the delivery of, a high-quality visitor experience in the tourism industry, working under broad guidance, and they may also have some responsibility for the performance of others. |
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Graduate profile |
Graduates of this qualification will be able to:
- Analyse and respond to customer service and information requirements, applying a range of communication and problem-solving skills, to enhance the visitor experience. - Apply the practices required of a tourism workplace including team leadership, risk management, and legislative compliance. - Apply in-depth knowledge of New Zealand tourism destinations and their characteristics, history, and attributes relevant to visitors to enhance their experience. - Investigate and evaluate potential or actual business systems and processes to enable the delivery of a high-quality visitor experience and to contribute to the overall effectiveness of a tourism or travel business. |
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Education pathways |
This qualification can lead to the New Zealand Diploma in Tourism and Travel (Level 5) [Ref: 2206].
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Entry Requirements |
N/A
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Education Organisation | 13 Organisations can assist in gaining this qualification | |
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Developed By | Ringa Hora Services Workforce Development Council | |
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Quality Assured By | New Zealand Qualifications Authority | |
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Number | 2202 | |
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Status | Current | |
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Created | February 2014 | |
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Next Review | February 2025 | |
Qualification Title
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There are different types of qualifications including certificate, diploma, degree and post-graduate certificates and diplomas. Qualification types relate to NZQF levels.
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The NZQF has ten levels. Level one is least complex and is often entry-level, for example foundation certificates. Levels eight to ten are the most complex, and include post-graduate study.
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The credit value relates to the size of the qualification. One credit equates to ten hours of learning. One year's full-time study at a provider is usually 120 credits, but if you are studying part-time or in the work place the credit value may vary.
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Strategic purpose statement explains the reason why the qualification has been developed. It identifies the target learners and for what roles the qualification prepares them.
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