Monitoring and Assessment

NZQA has a Monitoring and Assessment team within the Quality Assurance Division.

Monitoring and Assessment is responsible for a range of quality assurance activities at programme, assessment and organisation level, such as:

  • monitoring tertiary education organisation (TEO) sub-degree programme delivery and assessment practice
  • monitoring national external moderation systems run by transitional industry training organisations (transitional ITOs)
  • moderation processes for TEOs assessing NZQA-managed unit standards
  • validation visits for newly registered private training establishments (PTEs). These visits are co-facilitated with NZQA Approvals and Accreditation.
  • compliance visits and following up on any moderation non-compliance.

Monitoring and Assessment complements NZQA's integrated quality assurance processes:

monitoring and assessment team

The Monitoring and Assessment team contributes to:

Programme monitoring

NZQA carries out programme monitoring by gathering and evaluating evidence in relation to programme approval and accreditation criteria.

Monitoring typically takes place at the programme delivery site through an announced or unannounced visit by NZQA. Alternatively, NZQA may request submission of a range of evidence from the TEO and evaluate the evidence remotely.

NZQA summarises programme monitoring outcomes in a report, which includes a detailed review of current assessment practice for that programme.

For more information see:

NZQA's approach to programme monitoring at levels 1-6 and level 7 diplomas

Programme monitoring for the New Zealand Certificate in English Language (Level 4) (Academic)

Summaries of monitoring findings

Monitoring national external moderation systems run by transitional ITOs

Transitional ITOs manage the national external moderation of industry standards.

NZQA requires transitional ITOs to report annually on the management of their national external moderation systems. Transitional ITOs must also liaise with NZQA on any education organisations not meeting national external moderation requirements.

National external moderation of NZQA-managed standards

NZQA establishes an annual moderation plan with TEOs with consent to assess NZQA-managed standards. NZQA summarises moderation results in an annual summary and follows up with TEOs not meeting national external moderation requirements.

For detailed information on the national external moderation system for NZQA-managed standards see National external moderation guidelines.

New PTE validation visits

NZQA conducts a validation visit to each newly registered PTE six months after registration.

The purpose of the validation visit is to check that the PTE is meeting registration requirements by operating as stated in its application for registration.

If the PTE is not operating within six months of registration, NZQA can agree to postpone the validation visit until delivery has begun.

Compliance visits

NZQA conducts compliance visits to verify TEO compliance with NZQA Rules and the Education and Training Act 2020.

Programme monitoring visits are one example of a compliance visit. For more information, including fees NZQA may charge, see Charges for quality assurance.

Validating online offshore delivery for programmes and training schemes with temporary approval 

In late 2020 to early 2021, NZQA will validate the educational quality of programmes and training schemes where TEOs have been granted extensions to deliver online offshore beyond 30 June 2020.

For more information see:

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