Education Organisation's details

Education Organisation's details

Southern Wings Ltd (Invercargill)

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This organisation may not be currently assessing standards in all areas of the DAS that are listed below. To confirm what is currently delivered and assessed, contact the organisation or visit its web site.

Domain consents to assess

Aircraft Operation (to level 6)

Aviation - Core (to level 4)

Service Sector - Core Skills (to level 6)

Standard consents to assess

Aeronautical Engineering Planning

20909 Demonstrate knowledge of aircraft Maintenance Programmes (level 4) View details »

20906 Demonstrate knowledge of CAA Rules relating to the maintenance control and certification of aircraft (level 4) View details »

20908 Demonstrate knowledge of the role of personnel involved in aircraft maintenance (level 4) View details »

21144 Describe the primary requirements for hiring and cross leasing aircraft in relation to CAA rules (level 4) View details »

20910 Explain the minimum equipment requirements for aircraft operation (level 4) View details »

20907 Produce a maintenance control system for an aircraft fleet (level 5) View details »

Aviation - Core

27036 Conduct evaluation of a safety management system in an aviation environment (level 5) View details »

27029 Manage an aviation organisation's safety management system (level 5) View details »

27031 Manage safety assurance in an aviation organisation (level 5) View details »

Service Delivery

11815 Answer customer enquiries on the telephone in a wide range of contexts (level 3) View details »

11818 Demonstrate and apply product and/or service knowledge (level 3) View details »

11826 Develop and use customer satisfaction measurement tools (level 4) View details »

376 Employ customer service techniques to accommodate customer behavioural styles in a workplace (level 3) View details »

62 Maintain personal presentation and a positive attitude in a workplace involving customer contact (level 2) View details »

57 Provide customer service (level 2) View details »

378 Provide customer service for international visitors (level 3) View details »

11816 Respond to customer enquiries by writing in a range of contexts (level 3) View details »