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Assessment Standards

Guest Services
Level 3
14416 Unit Perform debtor control functions and reconcile balances in a commercial hospitality environment
6 Credits
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Version 4
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This entry-level unit standard is for people who are working in the reception area in a commercial hospitality environment. People credited with this unit standard are able to: perform debtor control functions; and prepare and reconcile shift balances, in a commercial hospitality environment.
Consent & Moderation Requirements: CMR 112

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Standard-setting body: ServiceIQ

Data as at 29 October 2020