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Guest Services
Level 2
14467 Unit Use telephone systems to provide guest services for a commercial hospitality establishment
2 Credits
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Version 5
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This unit standard is for people training as receptionists to work in a commercial hospitality establishment. People credited with this unit standard are able to receive and make telephone calls to provide guest services for a commercial hospitality establishment.
Consent & Moderation Requirements: CMR 112

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Standard-setting body: Ringa Hora Services Workforce Development Council
ServiceIQ

Data as at 19 January 2022