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Assessment Standards

Hospitality - Generic
Level 2
14469 Unit Provide customers with information about an establishment in the hospitality industry
2 Credits
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Version 6
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This pre-entry unit standard is for people training as hospitality staff to work in a broad range of hospitality establishments. People credited with this unit standard are able to: maintain personal knowledge of an establishment's products and services; and provide information to customers in the hospitality industry.
Consent & Moderation Requirements: CMR 112

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Standard-setting body: Ringa Hora Services Workforce Development Council
ServiceIQ

Data as at 17 January 2022