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Framework search results
Assessment Standards
| Visitor Services | |||||||||||
| Level 3 | |||||||||||
| 18226 | Unit |
Apply cross-cultural communication for the tourism industry |
3 Credits |
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| Version 4 | |||||||||||
| View Education Organisations with Consent to Assess | |||||||||||
| People credited with this unit standard are able to: define and describe culture in the context of the tourism industry; apply cross-cultural communication skills with visitors to Aotearoa New Zealand; demonstrate knowledge methods applied to raise service levels to visitors from other cultures. | |||||||||||
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Data as at 21 March 2023