This unit standard is for people preparing for entry into, or who are currently working in, the real estate industry.
People credited with this unit standard are able to:
- explain the standards of professional conduct expected of a real estate licensee;
- explain the requirements to report unsatisfactory conduct and misconduct;
- explain the obligations of a licensee to create awareness of the Act and Regulations;
- explain the rules for client and customer care;
- explain the requirements for licensing;
- explain of the requirements for supervision of licensees; and
- explain the complaints procedure as they affect individual licensees.
