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Retail and Distribution Core Skills
Level 3
27229
Unit
Respond to customer complaints during customer interactions in a retail or distribution environment
4 Credits
Version 6
View Education Organisations with Consent to Assess
People credited with this unit standard are able to: listen to and record customer complaints; and take corrective action on customer complaints, during customer interactions in a retail or distribution environment.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Ringa Hora Services Workforce Development Council
Data as at 2024-05-03 23:01:18.46
