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Guest Services
Level 3
27933 Unit Provide reception services in a commercial hospitality establishment
25 Credits
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Version 3
This unit standard replaced unit standard 14411 and unit standard 14412.
View Education Organisations with Consent to Assess
This unit standard is for people working in a reception role in a commercial hospitality establishment. People credited with this unit standard are able to provide arrival and departure services for guests; and carry out reception administration, in a commercial hospitality establishment.
Consent & Moderation Requirements: CMR 112

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Standard-setting body: Ringa Hora Services Workforce Development Council
ServiceIQ

Data as at 22 January 2022