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Assessment Standards

Service Delivery
Level 3
378 Unit Provide customer service for international visitors
3 Credits
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Version 9
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This unit standard is for people employed in the service sector. People credited with this unit standard are able to: identify and describe present and emerging international visitor groups; communicate with international visitors; and develop service strategies to provide customer service for international visitor groups.
Consent & Moderation Requirements: CMR 112

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Standard-setting body: Ringa Hora Services Workforce Development Council

Data as at 2024-03-28 23:01:08.54