Field: Service Sector

Change report for the review of Hospitality New Zealand Qualifications

 

Reviewed qualifications:

[Ref]

Version

Qualification title

Level

Credits

2100

1

New Zealand Certificate in Cookery (Level 3)

3

60

2101

1

New Zealand Certificate in Cookery (Level 4)

4

120

2102

1

New Zealand Diploma in Cookery (Advanced) (Level 5)

5

120

2103

1

New Zealand Certificate in Accommodation (Level 3)

3

40

2104

1

New Zealand Certificate in Food and Beverage Service (Level 3)

3

40

2105

1

New Zealand Certificate in Food and Beverage Service (Level 4)

4

60

2108

1

New Zealand Certificate in Hospitality (Level 2)

2

40

2109

1

New Zealand Certificate in Hospitality (Advanced) (Level 5)

5

60

2111

1

New Zealand Certificate in Hotel Reception (Level 4)

4

60

2539

1

New Zealand Diploma in Hospitality Management (Level 5)

5

120

2540

1

New Zealand Diploma in Hospitality Management (Level 6)

6

120

 

Review information

Qualification Developer

ServiceIQ

Reason for the review

Scheduled five-yearly review

Review date

December 2021

Outcome date

February 2021

Next review date

February 2026

 

Summary of review and consultation process

A wide range of hospitality workplaces, including, large fast-food service networks, restaurants, hotels were approached in early July 2020 to gather feedback on the fitness of the qualifications for purpose. Each workplace's representatives were invited to feedback on the qualifications relevant to the function of their work. 

The New Zealand Certificate in Cookery [Ref: 2101] was made easier to achieve in a workplace by not requiring a large number of credits for patisserie. It was felt that workplaces and providers should suit the particulars of the range of types of dishes to their own circumstances, rather than being compelled to have trainees achieve a fixed number of credits in each discipline, was preferable, so long as all options were covered.

Institutions providing training were consulted and it became clear that a generic entry level qualification suitable for young individuals seeking a career path to discover which hospitality domain their future may lie in by experience, at the same time allowing a boarder understanding of the sector to support their career development.  A qualification was developed to meet this need. Providers also endorsed changes recommended by industry. 

 

Main changes resulting from the review

Summary of changes to all qualifications:

-         Qualification template updated

-         Strategic purpose statement updated to reflect graduate training pathways

-         Employment pathways updated

-        Wording of Evidence requirements for assuring consistency refined.

Specific changes:

-        New Zealand Certificate in Cookery (Level 3) [Ref: 2100]: context of outcomes clarified, two outcomes amalgamated and education pathway expanded.

-        New Zealand Certificate in Cookery (Level 4) [Ref: 2101: wording of outcomes clarified and separate compliance and safety outcomes integrated into other outcomes.

-        New Zealand Diploma in Cookery (Advanced) (Level 5) [Ref: 2102]: core outcomes reduced to emphasise staff management relations to practical kitchen operations; strands simplified, and content of programmes correctly moved to general conditions.

-        New Zealand Certificate in Accommodation (Level 3) [Ref: 2103]: terminology widened from hotel to commercial accommodation establishment, to encompass a wider range of sector contributors; context added to clarify outcomes.

-        New Zealand Certificate in Food and Beverage Service (Level 3) [Ref: 2104]: purpose clarified; context added to some outcomes; education pathway added.

-        New Zealand Certificate in Food and Beverage Service (Lev l 4) [Ref: 2105]: purpose clarified; wording of outcomes put into action-oriented language for clarity.

-        New Zealand Certificate in Hospitality (Level 2) [Ref: 2108]: wording of an outcomes clarified; details added to employment pathway.

-        New Zealand Certificate in Hospitality (Advanced) (Level 5) [Ref: 2109]: context added to some outcomes; education pathway added.

-        New Zealand Certificate in Hotel Reception (Level 4) [Ref: 2111]: wording of outcomes clarified; employment pathway clarified.

-        New Zealand Diploma in Hospitality Management (Level 5) [Ref: 2539]: outcomes clarified.

-        New Zealand Diploma in Hospitality Management (Level 6) [Ref: 2140]: strategic purpose clarified.

-        New Zealand Certificate in Hospitality (Level 3) [Ref: 4366] developed as an entry level qualification.

 

Review outcome

Reference

Version

Reviewed qualification

Outcome category

New qualification details/version

(if applicable)

2100

1

New Zealand Certificate in Cookery (Level 3)

B-New version of qualification

2100-2

2101

1

New Zealand Certificate in Cookery (Level 4)

B-New version of qualification

2101-2

2102

1

New Zealand Diploma in Cookery (Advanced) (Level 5)

B-New version of qualification

2102-2

2103

1

New Zealand Certificate in Accommodation (Level 3)

B-New version of qualification

2103-2

2104

1

New Zealand Certificate in Food and Beverage Service (Level 3)

B-New version of qualification

2104-2

2105

1

New Zealand Certificate in Food and Beverage Service (Level 4)

B-New version of qualification

2105-2

2108

1

New Zealand Certificate in Hospitality (Level 2)

B-New version of qualification

2108-2

2109

1

New Zealand Certificate in Hospitality (Advanced) (Level 5)

B-New version of qualification

2109-2

2111

1

New Zealand Certificate in Hotel Reception (Level 4)

B-New version of qualification

2111-2

2539

1

New Zealand Diploma in Hospitality Management (Level 5)

B-New version of qualification

2539-2

2540

1

New Zealand Diploma in Hospitality Management (Level 6)

B-New version of qualification

2540-2

4366

New

New Zealand Certificate in Hospitality (Level 3)

New

4336-1

 

Qualification review outcome categories

Outcome

Result

Category

No changes are identified to the qualification

Qualification version number and NZQF ID remain the same.

New review date is required.

A

Minor changes are identified to the qualification

New version of qualification is required (NZQF ID remains the same).

New review date is required.

B

Significant changes are required to the qualification

New replacement qualification is required with a new NZQF ID.

The existing qualification will expire.

C

The qualification is no longer required by industry

The qualification will expire with no replacement. 

D

 

Transition information

Reference

Version

Qualification title

Last date of assessment

2100

1

New Zealand Certificate in Cookery (Level 3)

31 December 2023

2101

1

New Zealand Certificate in Cookery (Level 4)

31 December 2023

2102

1

New Zealand Diploma in Cookery (Advanced) (Level 5)

31 December 2023

2103

1

New Zealand Certificate in Accommodation (Level 3)

31 December 2023

2104

1

New Zealand Certificate in Food and Beverage Service (Level 3)

31 December 2023

2105

1

New Zealand Certificate in Food and Beverage Service (Level 4)

31 December 2023

2108

1

New Zealand Certificate in Hospitality (Level 2)

31 December 2023

2109

1

New Zealand Certificate in Hospitality (Advanced) (Level 5)

31 December 2023

2111

1

New Zealand Certificate in Hotel Reception (Level 4)

31 December 2023

2539

1

New Zealand Diploma in Hospitality Management (Level 5)

31 December 2023

2540

1

New Zealand Diploma in Hospitality Management (Level 6)

31 December 2023

 

Any additional information

It is the intention of ServiceIQ that no existing trainee should be disadvantaged by these transition arrangements.

Any person who considers they have been disadvantaged may appeal to ServiceIQ at the following address:

ServiceIQ

PO Box 25522

Wellington 6146

Telephone: 0800 863 693

Email: qualifications@serviceiq.org.nz