Domain - Credit Administration

Domain - Credit Administration

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Assessment Standards

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Level 3

Determine and communicate credit application outcomes

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Version 8

16757 Unit Standard 10 Credits

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This unit standard is for people who are involved or intend to be involved in the processing of credit applications. People credited with this unit standard are able to: - describe credit applications; - obtain and check applicant information for determining creditworthiness; - determine outcomes of credit applications; and - communicate outcomes of credit applications.

Consent & Moderation Requirements:

CMR 121 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Administer the recovery of credit

Word  PDF

Version 8

16758 Unit Standard 10 Credits

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People credited with this unit standard are able to: - demonstrate knowledge of recovering credit; - identify appropriate methods for recovery of credit; and - administer methods for recovery of credit.

Consent & Moderation Requirements:

CMR 121 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Demonstrate call skills for debt collection

Word  PDF

Version 8

16759 Unit Standard 5 Credits

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People credited with this unit standard are able to: - pre-plan debt collection calls; - demonstrate debt collection call skills; and - follow up on debt collection calls.

Consent & Moderation Requirements:

CMR 121 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Demonstrate knowledge of legislation applicable to credit administration

Word  PDF

Version 6

21415 Unit Standard 5 Credits

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People credited with this unit standard are able to: - demonstrate knowledge of legal concepts as applicable to credit administration; - demonstrate knowledge of the Companies Act 1993 as applicable to credit administration; - describe the Credit Contracts and Consumer Finance Act 2003 as applicable to credit administration; - describe the Privacy Act 2020 as applicable to credit administration; - demonstrate knowledge of the Personal Properties Security Act 1999 as applicable to credit administration; and - describe other legislation applicable to credit administration.

Consent & Moderation Requirements:

CMR 121 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Administer credit control

Word  PDF

Version 6

21416 Unit Standard 10 Credits

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People credited with this unit standard are able to: - describe credit policy; - demonstrate knowledge of the delegation of authority for credit approval; and - administer credit control.

Consent & Moderation Requirements:

CMR 121 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Monitor client credit behaviour

Word  PDF

Version 2

32193 Unit Standard 10 Credits

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This unit standard is for people who are involved or intend to be involved in the process of credit administration. People credited with this unit standard are able to: - describe monitoring credit behaviour; and - monitor client credit behaviour to determine action required.

Consent & Moderation Requirements:

CMR 121 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Data as at 2025-05-01 23:01:07.45