Domain - Residential and Commercial Property Management

Domain - Residential and Commercial Property Management

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Assessment Standards

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Level 3

Describe the roles of residential property managers and letting agents
This standard has expired and is no longer available.

Version 3

27488 Unit Standard 2 Credits

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This unit standard is for people who intend to operate as a residential property letting agent in the real estate industry. People credited with this unit standard are able to describe the roles of residential property managers and letting agents.

Standard-setting body:

Te Pūkenga - New Zealand Institute of Skills and Technology

Explain the role of the Tenancy Tribunal for a residential property rental
This standard has expired and is no longer available.

Version 3 This unit standard and unit standard 27486 were replaced by unit standard 29640.

27490 Unit Standard 3 Credits

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This unit standard is for people who intend to operate as a residential property letting agent in the real estate industry. People credited with this unit standard are able to: - explain the responsibilities of the Tenancy Tribunal; - explain the role of the Department of Building and Housing in dispute resolution; and - explain the Tenancy Tribunal hearing process.

Standard-setting body:

Te Pūkenga - New Zealand Institute of Skills and Technology

Assess and report on the efficiency, comfort, and health of a given house for residential property marketing
This standard has expired and is no longer available.

Version 4

27493 Unit Standard 3 Credits

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This assessment standard is for people who intend to operate as a residential property letting agent in the real estate industry. People credited with this assessment standard are able to: - explain the key features in a house that may contribute towards an efficient, comfortable, healthy residential property; and - assess and report on the efficiency, comfort and health of a given house for residential property marketing.

Standard-setting body:

Ringa Hora Services Workforce Development Council

Demonstrate knowledge of a body corporate for a residential property

Word  PDF

Version 5

27494 Unit Standard 1 Credits

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This unit standard is for people who operate in residential tenancy and property management. People credited with this unit standard are able to demonstrate knowledge of a body corporate for a residential property.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Demonstrate knowledge of residential property rental
This standard has expired and is no longer available.

Version 3 This unit standard and unit standard 27496 were replaced by unit standard 29644.

27495 Unit Standard 2 Credits

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This unit standard is for people who intend to operate as a residential property letting agent in the real estate industry. People credited with this unit standard are able to: - compare different types of residential property rentals; and - explain the process for variations and renewals of residential property tenancy agreements.

Standard-setting body:

Te Pūkenga - New Zealand Institute of Skills and Technology

Demonstrate knowledge of Residential Tenancies Act 1986 for residential property management
This standard has expired and is no longer available.

Version 3 This unit standard and unit standard 27486 replaced unit standard 22310. This unit standard and unit standard 27495 were replaced by unit standard 29644.

27496 Unit Standard 3 Credits

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This unit standard is for people who intend to operate as a residential property letting agent in the real estate industry. People credited with this unit standard are able to demonstrate knowledge of Residential Tenancies Act 1986 for residential property management.

Standard-setting body:

Te Pūkenga - New Zealand Institute of Skills and Technology

Demonstrate knowledge of the bond system for residential property rentals
This standard has expired and is no longer available.

Version 3 This unit standard and unit standard 27489 replaced unit standard 4681. This unit standard was replaced by unit standard 29645.

27497 Unit Standard 3 Credits

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This unit standard is for people who intend to operate as a residential property letting agent in the real estate industry. People credited with this unit standard are able to: - outline the bond system for residential property rentals; - complete a bond lodgement form; and - explain the procedures for managing bond releases and bond disputes.

Standard-setting body:

Te Pūkenga - New Zealand Institute of Skills and Technology

Demonstrate knowledge of the Residential Tenancies Act 1986

Word  PDF

Version 3 This unit standard replaced unit standard 27495 and unit standard 27496.

29644 Unit Standard 4 Credits

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This unit standard is for people who operate in residential tenancy and property management. People credited with this unit standard are able to: - demonstrate knowledge of Residential Tenancies Act 1986 for residential property management; - explain the processes for variation and renewal of residential property tenancy agreements; - explain the application of the Residential Tenancies Act 1986 in a given situation.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Level 4

Manage tenanted apartments for a body corporate on an ongoing basis
This standard has expired and is no longer available.

Version 5

22308 Unit Standard 5 Credits

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This assessment standard is for property managers or body corporate managers in the residential property management sector of the real estate and housing industries. People credited with this assessment standard are able to: - conduct inspections of tenanted apartments and provide owners with reports; - prepare and implement maintenance programmes for outside and common areas; - prepare specifications for repairs, arrange and supervise repairs, and provide post-maintenance reports to body corporate; - demonstrate an understanding of health and safety requirements, fire requirements, Warrants of Fitness; - demonstrate understanding of requirements for insurance of tenanted apartments for a body corporate; and - demonstrate understanding of strategies and procedures for resolving tenancy conflicts through negotiation.

Standard-setting body:

Ringa Hora Services Workforce Development Council

Demonstrate knowledge of the Residential Tenancies Act 1986 and prepare tribunal applications
This standard has expired and is no longer available.

Version 3 This unit standard has been replaced by unit standard 27486 and unit standard 27496.

22310 Unit Standard 4 Credits

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This unit standard is for people who intend to operate as residential property managers in the real estate industry. People credited with this unit standard are able to: demonstrate knowledge of the key requirements of the Residential Tenancies Act 1986; demonstrate knowledge of part 3 of the Residential Tenancies Act 1986; and describe procedures to prepare cases for property owners in mediation and Tenancy Tribunal hearings.

Standard-setting body:

Te Pūkenga - New Zealand Institute of Skills and Technology

Demonstrate and apply knowledge of residential property management, and market a property for rental

Word  PDF

Version 5 This unit standard replaced unit standard 4678 and unit standard 4679.

27485 Unit Standard 6 Credits

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This unit standard is for people who operate in residential tenancy and property management. People credited with this unit standard are able to: - explain consumer protection offered to a landlord by residential property management legislation; - demonstrate and apply knowledge of documentation required to manage a residential property; and - list and market a property for rental.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Manage residential tenancy disputes
This standard has expired and is no longer available.

Version 3 This unit standard and unit standard 27496 replaced unit standard 22310. This unit standard and unit standard 27490 were replaced by unit standard 29640.

27486 Unit Standard 8 Credits

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This unit standard is for people who intend to operate as a residential property manager in the real estate industry. People credited with this unit standard are able to: - resolve a simple tenancy dispute; - explain residential tenancy mediation and dispute resolution processes; - apply mediation process to a residential tenancy dispute situation; - prepare a case for a Tenancy Tribunal hearing; and - explain enforcement decisions.

Standard-setting body:

Te Pūkenga - New Zealand Institute of Skills and Technology

Demonstrate knowledge of property inspections and complete inspections reports for a residential property for rental

Word  PDF

Version 5 This unit standard and unit standard 27497 replaced unit standard 4681.

27489 Unit Standard 4 Credits

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This unit standard is for people who operate in residential tenancy and property management. People credited with this unit standard are able to: - demonstrate knowledge of property inspection; - explain right of entry obligations of a landlord and a tenant; - inspect a property and complete an ingoing inspection report; - explain the purpose of and routine of an inspection report, inspect a property, complete a routine inspection report; and - explain the purpose of and the outgoing inspection report, inspect a property and complete an outgoing inspection report.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Maintain tenanted residential property on an ongoing basis
This standard has expired and is no longer available.

Version 3 This unit standard and unit standard 27489 replaced unit standard 4681. This unit standard was replaced by unit standard 29642.

27491 Unit Standard 10 Credits

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This unit standard is for people who intend to operate as a residential property letting agent in the real estate industry. People credited with this unit standard are able to: - conduct inspections of tenanted residential properties for maintenance purposes; - manage maintenance work and repairs for a residential property rental; - check calculations of invoices for maintenance costs and repairs for a residential rental property; - explain Code Compliance Certificate requirements; - explain requirements for insurance of tenanted residential properties; and - explain the procedures for resolving tenancy conflicts.

Standard-setting body:

Te Pūkenga - New Zealand Institute of Skills and Technology

Set up a residential property rental
This standard has expired and is no longer available.

Version 3 This unit standard replaced unit standard 4682. This unit standard was replaced by unit standard 29643.

27492 Unit Standard 10 Credits

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This unit standard is for people who intend to operate as a residential property letting agent in the real estate industry. People credited with this unit standard are able to: - communicate rights, responsibilities, and expectations of all parties; - qualify prospective tenants for residential property rentals; - show a prospective tenant through a residential rental property; - explain the purpose of a final inspection report; - explain notices of vacation, termination, renewal of tenancy, and orders for possession; - explain assignment and subletting of residential premises; and - set up a residential rental agreement with a tenant.

Standard-setting body:

Te Pūkenga - New Zealand Institute of Skills and Technology

Assess maintenance and compliance and complete a rental appraisal report for a residential property

Word  PDF

Version 4

27774 Unit Standard 3 Credits

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This unit standard is for people who operate in residential tenancy and property management. People credited with this unit standard are able to: - assess a residential property for maintenance, presentation improvements and rent levels; - communicate with a landlord and complete a rental appraisal report for a residential property.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Demonstrate knowledge of the impact of, and response to, natural disasters in residential property management

Word  PDF

Version 4

27775 Unit Standard 3 Credits

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This unit standard is for people who operate in residential tenancy and property management. People credited with this unit standard are able to: - outline the impacts of a natural disaster on the residential property management sector in a given situation; and - demonstrate knowledge of own property management organisation''s crisis response in the event of a natural disaster in a given situation.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Demonstrate knowledge of legislation for residential property management

Word  PDF

Version 3

29636 Unit Standard 4 Credits

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This unit standard is for people who operate in residential tenancy and property management. People credited with this unit standard are able to demonstrate knowledge of legislation for residential property management.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Establish and maintain professional relationships in residential property management

Word  PDF

Version 3

29637 Unit Standard 8 Credits

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This unit standard is for people who operate in residential tenancy and property management. People credited with this unit standard are able to: - demonstrate knowledge of building a professional relationship with a party in residential property management; - establish and maintain a professional relationship with a related party; and - establish and maintain a professional relationship with a tradesperson.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Demonstrate and apply knowledge of agencies and amenity providers in residential property management

Word  PDF

Version 3

29638 Unit Standard 2 Credits

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This unit standard is for people who operate in residential tenancy and property management. People credited with this unit standard are able to: - explain the types of information available to tenants at commencement of tenancy; - demonstrate knowledge of agencies and amenity providers available to support tenants during a tenancy; and - apply knowledge to support a tenant in dealing with a relevant agency or amenity provider.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Demonstrate knowledge of the role of the Tenancy Tribunal and manage tenancy disputes

Word  PDF

Version 3 This unit standard replaced unit standard 27486 and unit standard 27490.

29640 Unit Standard 10 Credits

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This unit standard is for people who operate in residential tenancy and property management. People credited with this unit standard are able to: - demonstrate knowledge of the Tenancy Tribunal; - demonstrate knowledge of mediation in dispute resolution; - explain the Tenancy Tribunal hearing process; - resolve a tenancy dispute; - apply the mediation process to a residential tenancy dispute; - prepare a case and explain related processes for a Tenancy Tribunal hearing; - explain the process for appeals and rehearing for a Tribunal decision; and - explain the enforcement process of an Order.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Manage ongoing maintenance of a tenanted residential property

Word  PDF

Version 3 This unit standard replaced unit standard 27491.

29642 Unit Standard 6 Credits

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This unit standard is for people who operate in residential tenancy and property management. People credited with this unit standard are able to: - explain required maintenance work and repairs for a residential property and manage maintenance work for a tenanted residential property; and - check calculations of invoices and quotes for maintenance costs and repairs for a property.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Demonstrate knowledge of and complete a residential tenancy agreement

Word  PDF

Version 3 This unit standard replaced unit standard 27492.

29643 Unit Standard 8 Credits

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This unit standard is for people who operate in residential tenancy and property management. People credited with this unit standard are able to: - explain rights, responsibilities, and obligations of all parties in a residential tenancy agreement; - demonstrate knowledge of the process to take a prospective tenant through a property; - explain the process of qualifying prospective tenants for a residential property; and - explain and complete a residential tenancy agreement and other documentation.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Demonstrate and apply knowledge of the bond system for a residential property

Word  PDF

Version 3 This unit standard replaced unit standard 27497.

29645 Unit Standard 3 Credits

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This unit standard is for people who operate in residential tenancy and property management. People credited with this unit standard are able to: - explain the bond system for a residential property; - demonstrate and apply knowledge of forms used in the bond process; and - prepare applications and explain the process for managing bond disbursement and bond disputes.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council

Demonstrate knowledge of rent reviews and recommend rental ranges for residential property
This standard has expired and is no longer available.

Version 6 This unit standard and unit standard 4679 have been replaced by unit standard 27485.

4678 Unit Standard 3 Credits

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This unit standard is for property managers in the residential property management sector of the real estate and housing industries. People credited with this unit standard are able to: demonstrate knowledge of the processes for conducting rental reviews, and recommend rental ranges for residential property.

Standard-setting body:

Te Pūkenga - New Zealand Institute of Skills and Technology

List and market residential rental properties and market residential property management services
This standard has expired and is no longer available.

Version 6 This unit standard and unit standard 4678 have been replaced by unit standard 27485.

4679 Unit Standard 5 Credits

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This unit standard is for property managers in the residential property management sector of the real estate and housing industries. People credited with this unit standard are able to: complete and explain listing forms for letting residential property; complete and explain ongoing management authority contracts to manage property for property owner(s); develop property descriptions; and develop strategies to attract tenants and market residential property management services.

Standard-setting body:

Te Pūkenga - New Zealand Institute of Skills and Technology

Manage tenanted residential property on an ongoing basis
This standard has expired and is no longer available.

Version 6 This unit standard has been replaced by unit standard 27491.

4680 Unit Standard 5 Credits

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This unit standard is for property managers in the residential property management sector of the real estate and housing industries. People credited with this unit standard are able to: conduct inspections of tenanted residential properties and provide property owners with regular written reports, and explain obligations of the property manager; prepare maintenance programmes; demonstrate an understanding of the preparation of specifications for repairs, and arranging, and supervising repairs; demonstrate an understanding of code compliance certificate requirements under the Building Act 2004 pertaining to residential properties; demonstrate understanding of requirements for insurance of tenanted residential properties; and demonstrate understanding of procedures for resolving conflicts through negotiation.

Standard-setting body:

Te Pūkenga - New Zealand Institute of Skills and Technology

Complete tenancy agreements for residential property
This standard has expired and is no longer available.

Version 6 This unit standard has been replaced by unit standard 27489 and unit standard 27497.

4681 Unit Standard 3 Credits

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This unit standard is for property managers in the residential property management sector of the real estate and housing industries. People credited with this unit standard are able to: facilitate the completion of applications to rent, and complete tenancy agreements between landlord and tenant; and demonstrate an understanding of the procedures for collection of bonds, rents, and any other monies.

Standard-setting body:

Te Pūkenga - New Zealand Institute of Skills and Technology

Manage the tenants of rented residential property
This standard has expired and is no longer available.

Version 6 This unit standard has been replaced by unit standard 27492.

4682 Unit Standard 4 Credits

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This unit standard is for property managers in the residential property management sector of the real estate and housing industries. People credited with this unit standard are able to: communicate the rights, responsibilities, and expectations of parties; prepare reports on financial matters relevant to specific property; explain the requirements to administer notices of vacation, termination, renewal of tenancy, and orders for possession; explain the purposes of a final inspection report; explain the requirements for managing bond releases, bond disputes, and debt collection; and explain assignment and subletting of residential premises.

Standard-setting body:

Te Pūkenga - New Zealand Institute of Skills and Technology

Level 5

Prepare and conduct body corporate meetings
This standard has expired and is no longer available.

Version 5

22309 Unit Standard 3 Credits

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This assessment standard is for people preparing to enter into, or who are currently working in, the real estate industry. People credited with this assessment standard are able to: - interpret regulatory and statutory requirements for convening body corporate meetings; - prepare documentation for body corporate meetings; - demonstrate an understanding of making body corporate meeting arrangements; and - record body corporate meeting activities and outcomes.

Standard-setting body:

Ringa Hora Services Workforce Development Council

Develop a disaster recovery plan for a residential property management company
This standard has expired and is no longer available.

Version 4

27487 Unit Standard 8 Credits

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This assessment standard is for people who intend to operate as a residential property manager in the real estate industry. People credited with this assessment standard are able to: - explain the impact of past disasters on the residential property market in New Zealand; - develop a crisis plan for use by a residential property management company in a disaster; and - develop a business continuity plan for a residential property management company.

Standard-setting body:

Ringa Hora Services Workforce Development Council

Complete contracts and obtain authorities to manage commercial and industrial properties
This standard has expired and is no longer available.

Version 8

4683 Unit Standard 4 Credits

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This assessment standard is for property managers in the commercial property management sector of the real estate industry. People credited with this assessment standard are able to: - identify client needs and specify proposed services for draft management contracts; and - complete accurate written management contracts with, and obtain in an ethical manner authorities from, property owners to manage commercial and industrial property on their behalf.

Standard-setting body:

Ringa Hora Services Workforce Development Council

Prepare management plans for commercial and industrial properties
This standard has expired and is no longer available.

Version 8

4684 Unit Standard 6 Credits

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This assessment standard is for property managers in the commercial property management sector of the real estate industry. People credited with this assessment standard are able to: - identify commercial and industrial property market needs, requirements, and opportunities; - identify the potential of properties to meet market needs, requirements, and opportunities, and prepare management plans; and - identify and describe financial and other performance objectives for properties.

Standard-setting body:

Ringa Hora Services Workforce Development Council

Attract and qualify tenants for commercial and industrial properties and prepare lease agreements
This standard has expired and is no longer available.

Version 8

4685 Unit Standard 7 Credits

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This assessment standard is for property managers and salespersons in the commercial property management or sales sector of the real estate industry. People credited with this assessment standard are able to: - research and select target markets for commercial and industrial leases; - develop marketing plans and budgets for specific premises for lease; - qualify prospective lessees for commercial and industrial properties; - demonstrate an understanding of conducting sales presentations with prospective lessees; and - draft Heads of Agreement, and explain Deed of Lease and types of lease.

Standard-setting body:

Ringa Hora Services Workforce Development Council

Manage tenants and leases for commercial properties
This standard has expired and is no longer available.

Version 8

4686 Unit Standard 5 Credits

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This assessment standard is for property managers in the commercial property management sector of the real estate industry. People credited with this assessment standard are able to: - communicate the rights, responsibilities, and expectations of parties; - administer lease renewals and expirations; - demonstrate knowledge of, and conduct, rent reviews; - resolve non-payment situations with tenants and explain resolution processes; and - oversee vacated premises including re-leasing, assignment, and subletting.

Standard-setting body:

Ringa Hora Services Workforce Development Council

Prepare management plans for commercial and industrial properties
This standard has expired and is no longer available.

Version 9

4687 Unit Standard 5 Credits

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This assessment standard is for property managers in the commercial property management sector of the real estate industry. People credited with this assessment standard are able to: - maintain records of operating expenses and disburse operating expenses; - plan and schedule maintenance of systems and services, and oversee maintenance; - arrange and supervise repairs to services and systems; - demonstrate understanding of requirements for insurance of commercial properties; and - conduct property inspections, prepare inspection reports, ensure compliance conditions are met, and arrange Warrants of Fitness.

Standard-setting body:

Ringa Hora Services Workforce Development Council

Level 6

Apply entrepreneurship and innovation in a property investment context
This standard has expired and is no longer available.

Version 5

22303 Unit Standard 6 Credits

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This assessment standard is for people who intend to operate as agents in the real estate industry. People credited with this assessment standard are able to: - identify and apply entrepreneurship and innovation to demonstrate how alternative uses, or flexibility of use, of premises may enhance the value of property; - assess the implications of accounting and financing methods on the ability to proceed with, and complete, successful deals in property investment; - identify and explain the implications of the wording of clauses of leases and contract law that may enable successful deals to be made; - explain and apply two entrepreneurial and innovative methods used by property developers to enhance the value of property; and - apply risk management principles to property investment and property development.

Standard-setting body:

Ringa Hora Services Workforce Development Council

Apply entrepreneurship and innovation to managing a rental roll
This standard has expired and is no longer available.

Version 5

22305 Unit Standard 6 Credits

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This assessment standard is for people who intend to operate as agents or residential or commercial property managers in the real estate industry. People credited with this assessment standard are able to: - identify and apply entrepreneurship and innovation to demonstrate marketing opportunities for a rental roll; - develop a business plan to create, maintain, and future proof a rental roll business; - develop strategies to manage problem landlords and tenants; and - apply risk management principles to managing a rental roll.

Standard-setting body:

Ringa Hora Services Workforce Development Council

Report on the performance of commercial properties
This standard has expired and is no longer available.

Version 8

4688 Unit Standard 5 Credits

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This assessment standard is for property managers in the commercial property management sector of the real estate industry. People credited with this assessment standard are able to: - calculate investment performance and other performance results; and - report financial and other performance results to clients.

Standard-setting body:

Ringa Hora Services Workforce Development Council

Data as at 2024-04-18 23:01:06.38