Domain - Sales Transactions
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| 0 Qualifications | 24 Assessment Standards (24 Units) | View Education Organisations with Consent to Assess |
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Assessment Standards
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Level 1
Pack customer purchases in a retail or distribution environment
This standard has expired and is no longer available.
Version 4
11946 Unit Standard 1 Credits
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People credited with this unit standard are able to: prepare to pack customer purchases; and complete packing of customer purchases, in a retail or distribution environment, in accordance with organisational procedures.
Standard-setting body:
Gift wrap customer purchases
This standard has expired and is no longer available.
Version 4
11947 Unit Standard 2 Credits
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People credited with this unit standard are able to: prepare to gift wrap customer purchases; and complete gift wrapping of customer purchases; in accordance with organisational procedures.
Standard-setting body:
Process simple sales transactions in a retail or distribution environment in accordance with organisational procedures
This standard has expired and is no longer available.
Version 7 This unit standard and unit standard 11942 have been replaced by unit standard 28295.
58 Unit Standard 2 Credits
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People credited with this unit standard are able to process simple sales transactions in a retail or distribution environment in accordance with organisational procedures.
Standard-setting body:
Level 2
Assist customers to select goods and/or services
Version 7
11938 Unit Standard 5 Credits
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People credited with this unit standard are able to: approach customers; identify customer needs; provide options for goods and/or services to meet customer needs; and close sale.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Demonstrate knowledge of customer shopping and buying motives
This standard has expired and is no longer available.
Version 6 This unit standard and unit standard 58 have been replaced by unit standard 28295.
11942 Unit Standard 3 Credits
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People credited with this unit standard are able to explain customer motives for shopping and for buying products or services.
Standard-setting body:
Process layby sales
This standard has expired and is no longer available.
Version 4
11945 Unit Standard 3 Credits
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People credited with this unit standard are able to: explain the terms and conditions of layby accounts to customers; and in accordance with organisational procedures, process layby applications; store layby goods; release layby goods on receipt of final payment; and cancel laybys.
Standard-setting body:
Receive and process returned goods in a retail or distribution environment
This standard has expired and is no longer available.
Version 5
11948 Unit Standard 3 Credits
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People credited with this unit standard are able to receive and process returned goods, in a retail or distribution environment, in accordance with organisational procedures.
Standard-setting body:
Demonstrate cash handling skills for banking in a retail or distribution environment
This standard has expired and is no longer available.
Version 4 This unit standard and unit standard 403 have been replaced by unit standard 28298.
11955 Unit Standard 2 Credits
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People credited with this unit standard are able to count, and prepare takings for banking in a retail or distribution environment, in accordance with organisational procedures.
Standard-setting body:
Assist customers to select fitted goods
This standard has expired and is no longer available.
Version 4
11987 Unit Standard 5 Credits
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People credited with this unit standard are able to assist customers to select fitted goods.
Standard-setting body:
Complete service contracts for purchased goods in a retail or distribution environment
This standard has expired and is no longer available.
Version 4
11990 Unit Standard 4 Credits
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People credited with this unit standard are able to: agree terms of service contract with customer; and complete service contract for purchased goods, in a retail or distribution environment, in accordance with organisational procedures.
Standard-setting body:
Complete customer hire purchase applications
This standard has expired and is no longer available.
Version 4
12004 Unit Standard 2 Credits
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People credited with this unit standard are able to explain terms of hire purchase agreement to customers, and process customer hire purchase applications, in accordance with organisational procedures.
Standard-setting body:
Sell goods and/or services in a retail environment under supervision
This standard has expired and is no longer available.
Version 6
12008 Unit Standard 6 Credits
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People credited with this unit standard are able to demonstrate personal skills required for selling goods and/or services, and demonstrate steps of the sales process in a retail or distribution environment.
Standard-setting body:
Complete customer account applications in a retail or distribution environment
This standard has expired and is no longer available.
Version 4
12010 Unit Standard 2 Credits
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People credited with this unit standard are able to, explain terms of account to customers and process customer account applications in a retail or distribution environment, in accordance with organisational procedures.
Standard-setting body:
Complete checkout sales transactions
Version 6
20248 Unit Standard 2 Credits
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People credited with this unit standard are able to: describe processing customer payments in a retail environment; describe the procedures in the event of robbery or theft; maintain checkout sales area and equipment; and process sales transactions at the checkout.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Demonstrate knowledge of serving customers in a retail environment
Version 4 This unit standard replaced unit standard 58 and unit standard 11942.
28295 Unit Standard 5 Credits
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This theory-based unit standard is for people who are training to work in a retail environment and includes a basic understanding of the requirements related to serving customers. People credited with this unit standard are able to demonstrate knowledge of: applying personal skills to serving customers and enhancing the customer experience; selling strategies that impact on a positive customer experience; and customer expectations when purchasing goods, in a retail environment.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Receive customer payments
This standard has expired and is no longer available.
Version 5 This unit standard and unit standard 11955 have been replaced by unit standard 28298.
403 Unit Standard 3 Credits
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People credited with this unit standard are able to maintain point of sale and accept customer payments at point of sale.
Standard-setting body:
Level 3
Serve customers face to face in a wide range of contexts
Version 8
11817 Unit Standard 4 Credits
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People credited with this unit standard are able to: create the customer''s first impression of organisation''s service; identify and meet customer''s needs and expectations; and close customer interaction.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Apply skills and qualities of a salesperson in a retail or distribution environment
Version 8
11831 Unit Standard 6 Credits
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People credited with this unit standard are able to: describe skills and qualities of a salesperson, and apply skills and qualities of a salesperson during a sales transaction, in a retail or distribution environment.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Complete foreign currency sales transactions in a retail or distribution environment
This standard has expired and is no longer available.
Version 4
11944 Unit Standard 2 Credits
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People credited with this unit standard are able to: exchange foreign currency and complete sales transactions in New Zealand currency, in a retail or distribution environment, in accordance with organisational procedures.
Standard-setting body:
Prepare a float and reconcile sales records and takings in a retail or distribution environment
This standard has expired and is no longer available.
Version 5 This unit standard has been replaced by unit standard 28299.
11956 Unit Standard 3 Credits
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People credited with this unit standard are able to prepare a float, and reconcile sales records and takings, in a retail or distribution environment, in accordance with organisational procedures.
Standard-setting body:
Complete sales transactions in a retail or distribution environment
Version 7
12009 Unit Standard 5 Credits
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People credited with this unit standard are able to identify customer needs in a sales transaction, and complete sales transactions, in a retail or distribution environment.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Sell goods and/or services over the telephone
This standard has expired and is no longer available.
Version 7 This unit standard has been replaced by unit standard 26862.
379 Unit Standard 3 Credits
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People credited with this unit standard are able to prepare to sell goods and/or services over the telephone; greet customers over the telephone; identify customer needs and expectations over the telephone; sell goods and/or services to customers over the telephone.
Standard-setting body:
Operate as an organisational representative and/or consultant
This standard has expired and is no longer available.
Version 3
412 Unit Standard 6 Credits
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People credited with this unit standard will be able to demonstrate knowledge of an organisation and its goods and/or services, and prospect for clients.
Standard-setting body:
Level 5
Negotiate and implement sales contracts
This standard has expired and is no longer available.
Version 4
11821 Unit Standard 4 Credits
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People credited with this unit standard are able to prepare draft sales contracts, negotiate sales contracts, and implement sales contracts.
Standard-setting body:
Data as at 2024-04-16 23:01:05.357