Domain - Visitor Information
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| 0 Qualifications | 10 Assessment Standards (10 Units) | View Education Organisations with Consent to Assess |
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Assessment Standards
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Level 3
Demonstrate knowledge of an i-SITE visitor information centre operation
Version 4
25755 Unit Standard 4 Credits
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This unit standard is for people working in an i-SITE visitor information centre. People credited with this unit standard are able to: demonstrate use of the i-SITE Visitor Information Centre membership website; identify and explain the role of key stakeholders involved in the i-SITE brand; and demonstrate knowledge of the i-SITE New Zealand current strategic plan, brand values and marketing activities, and membership standards and requirements.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Perform reconciliation processes on the i-SITE Visitor Centre computer systems
This standard has expired and is no longer available.
Version 2
25757 Unit Standard 2 Credits
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This unit standard is for people working in an i-SITE Visitor Centre. People credited with this unit standard are able to: perform reconciliation processes on the i-SITE Visitor Centre computer systems; and describe i-SITE Visitor Centre monitoring systems.
Standard-setting body:
Provide services to visitors using information technology systems in a tourism workplace
Version 3
28292 Unit Standard 4 Credits
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This unit standard is for people working in a workplace that provides visitor information as part of its core business. People credited with this unit standard are able to, in a tourism workplace: provide services to visitors using information technology systems; and optimise the effectiveness of information technology systems.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Process information needed by visitors
Version 7
9246 Unit Standard 3 Credits
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This unit standard is for people working or intending to work in a workplace that provides information to visitors as part of its core business. People credited with this unit standard are able to: select, record, and maintain reference information for visitors; retrieve information required by visitors; prepare and provide information required by visitors; and carry out follow-up after visitor enquiry.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Level 4
Operate systems and processes in a visitor information centre
Version 5
18819 Unit Standard 10 Credits
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This unit standard is for people working in a workplace that provides visitor information as part of its core business. People credited with this unit standard are able to: prepare the delivery of visitor information; provide visitor information; operate a reservation system in a visitor information context; compile and maintain data and reference material; and complete visitor information duties.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Use a visitor information centre computer systems
This standard is expiring. The last date for assessment to take place is Wed Dec 31 00:00:00 NZDT 2025.
Version 4
25756 Unit Standard 4 Credits
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This unit standard is for people working in a visitor information centre. People credited with this unit standard are able to: use a visitor information centre booking system; perform reconciliation processes on a visitor information centre computer system; and perform audit monitoring on a visitor information centre computer system.
Standard-setting body:
Perform management functions on a visitor information centre computer systems
This standard is expiring. The last date for assessment to take place is Wed Dec 31 00:00:00 NZDT 2025.
Version 4
25758 Unit Standard 2 Credits
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This unit standard is for people working in a visitor information centre. People credited with this unit standard are able to: obtain and analyse reporting information from a visitor information centre computer system; and manage operator information on a visitor information centre database.
Standard-setting body:
Provide client services in a visitor information centre
Version 3
28289 Unit Standard 4 Credits
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This unit standard is for people working in a visitor information centre. People credited with this unit standard are able to provide client services in a visitor information centre.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Provide visitors with itinerary advice to enhance travel and tourism experiences
Version 3
28290 Unit Standard 9 Credits
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This unit standard is for people working in a workplace that provides visitor information as part of its core business. People credited with this unit standard are able to: provide visitors with itinerary advice to enhance travel and tourism experiences; and demonstrate knowledge of how tourism business relationships can enhance experiences of tourism workplace visitors.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Level 5
Promote provision of visitor information
This standard is expiring. The last date for assessment to take place is Wed Dec 31 00:00:00 NZDT 2025.
Version 6
12461 Unit Standard 15 Credits
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This unit standard is for people holding, or intending to hold, management responsibility for a workplace that provides information to visitors as part of their core business. People credited with this unit standard are able to: maintain relationships with controlling authorities; create plans for establishing and maintaining contact with operational stakeholders; and establish and maintain awareness of the provision of visitor information services.
Standard-setting body:
Data as at 2025-05-01 23:01:07.45