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Domain - Visitor Information
All unit standards registered on the Directory of Assessment Standards may be accessed here.
TOP > Service Sector > Tourism > Visitor Information
| 0 Qualifications | 10 Assessment Standards (10 Units) | View Education Organisations with Consent to Assess |
Qualifications Domain-full
No qualifications currently registered at this level. Also check fields and sub-fields.
Assessment Standards
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Level 3
Demonstrate knowledge of an i-SITE visitor information centre operation
Version 3
25755 Unit Standard 4 Credits
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This unit standard is for people working in an i-SITE visitor information centre. People credited with this unit standard are able, for an i-SITE Visitor Information Centre, to: demonstrate use of the i-SITE Visitor Information Centre membership website; identify and explain the role of key stakeholders involved in the i-SITE brand; and demonstrate knowledge of: the i-SITE New Zealand current strategic plan, brand values and marketing activities, and membership standards and requirements.
Consent & Moderation Requirements:
CMR 78
Standard-setting body:
Ringa Hora Services Workforce Development Council Te P?kenga - New Zealand Institute of Skills and Technology
Perform reconciliation processes on the i-SITE Visitor Centre computer systems
This standard has expired and is no longer available.
Version 2
25757 Unit Standard 2 Credits
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This unit standard is for people working in an i-SITE Visitor Centre. People credited with this unit standard are able to: perform reconciliation processes on the i-SITE Visitor Centre computer systems; and describe i-SITE Visitor Centre monitoring systems.
Standard-setting body:
Provide services to visitors using information technology systems in a tourism workplace
Version 2
28292 Unit Standard 4 Credits
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This unit standard is for people working in a workplace that provides visitor information as part of its core business. People credited with this unit standard are, in a tourism workplace, able to: provide services to visitors using information technology systems; and optimise the effectiveness of information technology systems.
Consent & Moderation Requirements:
CMR 78
Standard-setting body:
Ringa Hora Services Workforce Development Council Te P?kenga - New Zealand Institute of Skills and Technology
Process information needed by visitors
Version 6
9246 Unit Standard 3 Credits
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This unit standard is for people working or intending to work in a workplace that provides information to visitors as part of its core business. People credited with this unit standard are able to: select, record, and maintain reference information for visitors; retrieve information required by visitors; prepare and provide information required by visitors; and carry out follow-up after visitor enquiry.
Consent & Moderation Requirements:
CMR 78
Standard-setting body:
Ringa Hora Services Workforce Development Council Te P?kenga - New Zealand Institute of Skills and Technology
Level 4
Operate systems and processes in a visitor information centre
Version 4
18819 Unit Standard 10 Credits
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This unit standard is for people working in a workplace that provides visitor information as part of its core business. People credited with this unit standard are able to: prepare the delivery of visitor information; provide visitor information; operate a reservation system in a visitor information context; compile and maintain data and reference material; and complete visitor information duties.
Consent & Moderation Requirements:
CMR 78
Standard-setting body:
Ringa Hora Services Workforce Development Council Te P?kenga - New Zealand Institute of Skills and Technology
Use a visitor information centre computer systems
Version 3
25756 Unit Standard 4 Credits
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This unit standard is for people working in a visitor information centre. People credited with this unit standard are able to: use a visitor information centre booking system; perform reconciliation processes on a visitor information centre computer system; and perform audit monitoring on a visitor information centre computer system.
Consent & Moderation Requirements:
CMR 78
Standard-setting body:
Ringa Hora Services Workforce Development Council Te P?kenga - New Zealand Institute of Skills and Technology
Perform management functions on a visitor information centre computer systems
Version 3
25758 Unit Standard 2 Credits
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This unit standard is for people working in a visitor information centre. People credited with this unit standard are able to: obtain and analyse reporting information from a visitor information centre computer system; and manage operator information on a visitor information centre database.
Consent & Moderation Requirements:
CMR 78
Standard-setting body:
Ringa Hora Services Workforce Development Council Te P?kenga - New Zealand Institute of Skills and Technology
Provide client services in a visitor information centre
Version 2
28289 Unit Standard 4 Credits
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This unit standard is for people working in a visitor information centre. People credited with this unit standard are able to provide client services in a visitor information centre.
Consent & Moderation Requirements:
CMR 78
Standard-setting body:
Ringa Hora Services Workforce Development Council Te P?kenga - New Zealand Institute of Skills and Technology
Provide travellers with itinerary advice to enhance travel and tourism experiences at a tourism workplace
Version 2
28290 Unit Standard 9 Credits
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This unit standard is for people working in a workplace that provides visitor information as part of its core business. People credited with this unit standard are able to: provide travellers with itinerary advice to enhance travel and tourism experiences at a tourism workplace; and demonstrate knowledge how tourism business relationships enhance experiences of tourism workplace clients.
Consent & Moderation Requirements:
CMR 78
Standard-setting body:
Ringa Hora Services Workforce Development Council Te P?kenga - New Zealand Institute of Skills and Technology
Level 5
Promote provision of visitor information
Version 5
12461 Unit Standard 15 Credits
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This unit standard is for people holding, or intending to hold, management responsibility for a workplace that provides information to visitors as part of their core business. People credited with this unit standard are able to: maintain relationships with controlling authorities; create plans for establishing and maintaining contact with operational stakeholders; and establish and maintain awareness of the provision of visitor information services.
Consent & Moderation Requirements:
CMR 78
Standard-setting body:
Ringa Hora Services Workforce Development Council Te P?kenga - New Zealand Institute of Skills and Technology
Data as at 31 March 2023