Domain - Hospitality - Generic
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| 0 Qualifications | 11 Assessment Standards (11 Units) | View Education Organisations with Consent to Assess |
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Assessment Standards
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Level 2
Provide establishment equipment to customers in a commercial hospitality environment
This standard has expired and is no longer available.
Version 6 This unit standard, unit standard 14402, unit standard 14404, unit standard 14405, and unit standard 20665 have been replaced by unit standard 27931.
14410 Unit Standard 2 Credits
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People credited with this unit standard are able to prepare establishment equipment for customer use, and provide establishment equipment to customers in a commercial hospitality environment.
Standard-setting body:
Receive and action payments in the hospitality industry
This standard has expired and is no longer available.
Version 4
14433 Unit Standard 2 Credits
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This unit standard is for people entering the hospitality industry and who will complete this task under supervision. People credited with this unit standard are able to receive and action payments in the hospitality industry.
Standard-setting body:
Maintain personal presentation and greet customers in the hospitality industry
This standard has expired and is no longer available.
Version 7 This unit standard has been replaced by unit standard 28145.
14462 Unit Standard 2 Credits
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People credited with this unit standard are able to maintain personal presentation standards, and greet customers in the hospitality industry.
Standard-setting body:
Demonstrate knowledge of maintaining a safe and secure environment for people in the hospitality industry
Version 7
14466 Unit Standard 2 Credits
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This pre-entry theory-based unit standard is for people training as hospitality staff to work in a broad range of hospitality establishments. People credited with this unit standard are able to demonstrate knowledge of maintaining a safe and secure environment for people in the hospitality industry.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Provide customers with information about an establishment in the hospitality industry
Version 7
14469 Unit Standard 2 Credits
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This pre-entry unit standard is for people training as hospitality staff to work in a broad range of hospitality establishments. People credited with this unit standard are able to: maintain personal knowledge of an establishment''s products and services; and provide information to customers in the hospitality industry.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Participate in environmentally sustainable work in the hospitality industry
This standard has expired and is no longer available.
Version 3 This unit standard and unit standard 14465 have been replaced by unit standard 27927.
25513 Unit Standard 3 Credits
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People credited with this unit standard are able to: identify and document current usage of resources within the hospitality industry, and environmental and resource efficiency issues and environmental hazards; comply with environmental regulations that affect the hospitality industry; and identify and document opportunities to improve environmental resource efficiency in the hospitality industry.
Standard-setting body:
Level 3
Prepare for and handle payment transactions in the hospitality industry
This standard has expired and is no longer available.
Version 6 This unit standard was replaced by unit standard 28146.
14463 Unit Standard 4 Credits
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This unit standard is for experienced people who handle cash transactions or prepare accounts for payment in a commercial hospitality environment. People credited with this unit standard are able to prepare for payment transactions, and handle and account for payment transactions in the hospitality industry.
Standard-setting body:
Deal with customer complaints in the hospitality industry
This standard has expired and is no longer available.
Version 5 This unit standard has been replaced by unit standard 27928.
14464 Unit Standard 4 Credits
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People credited with this unit standard are able to deal with customer complaints in the hospitality industry.
Standard-setting body:
Maintain a safe and secure environment for people in the hospitality industry
This standard has expired and is no longer available.
Version 5 This unit standard and unit standard 25513 have been replaced by unit standard 27927.
14465 Unit Standard 3 Credits
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People credited with this unit standard are able to maintain a safe and secure environment for people in the hospitality industry.
Standard-setting body:
Demonstrate knowledge of maximising hospitality sales and service opportunities to customers
This standard has expired and is no longer available.
Version 6 This unit standard has been replaced by unit standard 27953.
21854 Unit Standard 4 Credits
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People credited with this unit standard are able to describe how to maximise sales and service opportunities using hospitality product knowledge, and describe the effect of communication skills on providing sales and service opportunities to hospitality customers.
Standard-setting body:
Level 4
Implement and monitor environmentally sustainable work practices in the hospitality industry
Version 3
25514 Unit Standard 3 Credits
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People credited with this unit standard are able to: investigate current workplace practices in relation to resource usage; set targets for resource usage improvements to sustainable work practices; implement environmental performance improvement strategies; and monitor, adjust and promote environmental performance improvement strategies in the hospitality industry.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Data as at 2025-05-01 23:01:07.45