Domain - Airport Customer Service
All unit standards registered on the Directory of Assessment Standards may be accessed here.
TOP > Service Sector > Aviation > Airport Customer Service
| 0 Qualifications | 8 Assessment Standards (8 Units) | View Education Organisations with Consent to Assess |
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Assessment Standards
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| Level 3 | ||||||
| 27230 | Unit |
Complete check-in for single passenger without baggage |
6 Credits |
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| 27231 | Unit |
Complete check-in for multiple passengers travelling together with checked baggage |
10 Credits |
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| 27232 | Unit |
Demonstrate knowledge of on-carriage and in-carriage, and entries in the DCS as part of the check-in process |
4 Credits |
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| 27233 | Unit |
Use a Departure Control System (DCS) to confirm international travel eligibility |
4 Credits |
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| 27234 | Unit |
Demonstrate knowledge of international travel documents and check key features of a passport and visa |
2 Credits |
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| 27235 | Unit |
Process fragile and oversize baggage items for carriage by air |
3 Credits |
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| 27236 | Unit |
Provide assistance for an unaccompanied minor travelling by air |
4 Credits |
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| 27237 | Unit |
Provide assistance to passengers with a disability at an airport |
6 Credits |
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