Domain - Case Management
All unit standards registered on the Directory of Assessment Standards may be accessed here.
TOP > Business > Public Sector Services > Case Management
| 0 Qualifications | 13 Assessment Standards (13 Units) | View Education Organisations with Consent to Assess |
Qualifications
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Assessment Standards
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| Level 4 | ||||||
| 30729 | Unit |
Keep yourself and others safe in case management situations involving conflict |
5 Credits |
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| Level 5 | ||||||
| 30728 | Unit |
Build and maintain effective and respectful relationships in case management |
24 Credits |
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| 30730 | Unit |
Demonstrate knowledge of and apply strategies for own self-care in the case management role |
6 Credits |
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| 30731 | Unit |
Plan and manage workflow and meet case management requirements |
11 Credits |
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| 30732 | Unit |
Determine and action solutions to complex case management issues |
12 Credits |
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| 30733 | Unit |
Determine, communicate, apply, and record decisions in a case management context |
22 Credits |
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| Level 6 | ||||||
| 30925 | Unit |
Provide subject matter expertise in a case management context This standard is expiring. The last date for assessment to take place is 31 December 2024. |
12 Credits |
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| 30926 | Unit |
Provide risk management leadership in a case management context This standard is expiring. The last date for assessment to take place is 31 December 2024. |
12 Credits |
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| 30927 | Unit |
Reflect on professional and ethical behaviour, and model skills and strategies, in case management This standard is expiring. The last date for assessment to take place is 31 December 2024. |
11 Credits |
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| 30928 | Unit |
Identify, build, and maintain effective networks and critical relationships to ensure efficient progression of cases This standard is expiring. The last date for assessment to take place is 31 December 2024. |
12 Credits |
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| 30929 | Unit |
Investigate, and recommend resolutions to, specialist and escalated cases and to case-related complaints This standard is expiring. The last date for assessment to take place is 31 December 2024. |
11 Credits |
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| 30930 | Unit |
Influence, lead, and champion improvements in case management policy, procedure, and practice This standard is expiring. The last date for assessment to take place is 31 December 2024. |
15 Credits |
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| 30931 | Unit |
Engage in improving case management performance through coaching, training, guidance, and support This standard is expiring. The last date for assessment to take place is 31 December 2024. |
7 Credits |
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