Domain - Emergency Communications

Domain - Emergency Communications

Search Standards

All unit standards registered on the Directory of Assessment Standards may be accessed here. 

TOP > Community and Social Services > Community and Workplace Fire and Emergency Management > Emergency Communications

Qualifications Domain-full

No qualifications currently registered at this level. Also check fields and sub-fields.

Assessment Standards

Hide education organisations, CMR & purpose  »

Level 3

Process emergency service calls at an emergency communications centre

Word  PDF

Version 5

18510 Unit Standard 8 Credits

View Education Organisations with Consent to Assess  »

This unit standard covers the processing of emergency calls at an emergency communications centre. People credited with this unit standard are able to: receive emergency calls at an emergency communications centre; manage emergency calls; enter details of emergency calls into recording system; and carry out emergency call follow-up procedures.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Toitū te Waiora Community, Health, Education and Social Services Workforce Development Council

Dispatch resources from an emergency communications centre in response to emergency service calls

Word  PDF

Version 5

18511 Unit Standard 5 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to: allocate resources to emergencies; dispatch resources to emergencies; communicate with resources dispatched to emergencies; and carry out emergency dispatch follow-up procedures.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Toitū te Waiora Community, Health, Education and Social Services Workforce Development Council

Demonstrate knowledge of the New Zealand 111 system processes and procedures

Word  PDF

Version 2

29614 Unit Standard 6 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to: demonstrate knowledge of the New Zealand 111 system call handling; describe the role of emergency service agencies; and identify and describe the procedures for communicating with other agencies.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Toitū te Waiora Community, Health, Education and Social Services Workforce Development Council

Obtain and prepare information to support operations from an emergency communications centre

Word  PDF

Version 2

29615 Unit Standard 2 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to: obtain, prepare, and disseminate information to support operational requirements from an emergency communications centre.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Toitū te Waiora Community, Health, Education and Social Services Workforce Development Council

Use emergency communication centre communications equipment

Word  PDF

Version 2

29616 Unit Standard 4 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to: demonstrate knowledge of emergency communications centre equipment, and testing and backup procedures; use emergency communications centre communication technology; and perform fault reporting procedures for an emergency communications centre telephony system.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Toitū te Waiora Community, Health, Education and Social Services Workforce Development Council

Read and interpret maps to support operations from an emergency communications centre

Word  PDF

Version 2

29617 Unit Standard 2 Credits

View Education Organisations with Consent to Assess  »

This unit standard is for emergency communications centre personnel who have the responsibility of determining the location of an incident on a map. People credited with this unit standard are able to: read and use maps to support emergency operations and use emergency communications centre mapping software to log an incident.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Toitū te Waiora Community, Health, Education and Social Services Workforce Development Council

Operate a computer aided dispatch system at an emergency communications centre

Word  PDF

Version 2

29618 Unit Standard 7 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to: describe emergency communications centre computer aided dispatch (CAD) system functions; operate an emergency communications centre CAD system; and test, identify and record faults in an emergency communications centre CAD system and utilise backup systems.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Toitū te Waiora Community, Health, Education and Social Services Workforce Development Council

Operate radio networks in an emergency communications centre

Word  PDF

Version 2

29619 Unit Standard 2 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to: utilise radio networks in an emergency communications centre; and test, identify and record faults in an emergency communications centre radio network.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Toitū te Waiora Community, Health, Education and Social Services Workforce Development Council

Assess and communicate potential threats to safety at incidents from an emergency communications centre

Word  PDF

Version 2

29620 Unit Standard 5 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to assess and communicate potential threats to safety at the incident from an emergency communications centre.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Toitū te Waiora Community, Health, Education and Social Services Workforce Development Council

Level 4

Provide additional resources for an escalating incident from an emergency communications centre

Word  PDF

Version 2

29621 Unit Standard 4 Credits

View Education Organisations with Consent to Assess  »

This unit standard is for people operating in emergency communications centres, who have the responsibility for sourcing and deploying additional resources to an escalating emergency incident. People credited with this unit standard are able to: identify additional resources for an escalating incident, and despatch additional resources for an escalating incident.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Toitū te Waiora Community, Health, Education and Social Services Workforce Development Council

Data as at 2024-04-24 23:01:11.317