Domain - Emergency Communications
All unit standards registered on the Directory of Assessment Standards may be accessed here.
TOP > Community and Social Services > Community and Workplace Fire and Emergency Management > Emergency Communications
| 0 Qualifications | 16 Assessment Standards (10 Units & 6 Skills) | View Education Organisations with Consent to Assess |
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Assessment Standards
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| Level 3 | ||||||
| 18510 | Unit |
Process emergency service calls at an emergency communications centre This standard is expiring. The last date for assessment to take place is 31 December 2027. |
8 Credits | |||
| 18511 | Unit |
Dispatch resources from an emergency communications centre in response to emergency service calls This standard is expiring. The last date for assessment to take place is 31 December 2027. |
5 Credits | |||
| 29614 | Unit |
Demonstrate knowledge of the New Zealand 111 system processes and procedures This standard is expiring. The last date for assessment to take place is 31 December 2027. |
6 Credits | |||
| 29615 | Unit |
Obtain and prepare information to support operations from an emergency communications centre This standard is expiring. The last date for assessment to take place is 31 December 2027. |
2 Credits | |||
| 29616 | Unit |
Use emergency communication centre communications equipment This standard is expiring. The last date for assessment to take place is 31 December 2027. |
4 Credits | |||
| 29617 | Unit |
Read and interpret maps to support operations from an emergency communications centre This standard is expiring. The last date for assessment to take place is 31 December 2027. |
2 Credits | |||
| 29618 | Unit |
Operate a computer aided dispatch system at an emergency communications centre This standard is expiring. The last date for assessment to take place is 31 December 2027. |
7 Credits | |||
| 29619 | Unit |
Operate radio networks in an emergency communications centre This standard is expiring. The last date for assessment to take place is 31 December 2027. |
2 Credits | |||
| 29620 | Unit |
Assess and communicate potential threats to safety at incidents from an emergency communications centre This standard is expiring. The last date for assessment to take place is 31 December 2027. |
5 Credits | |||
| 41042 | Skill |
Communicate effectively when responding to emergency service calls |
10 Credits | |||
| 41043 | Skill |
Dispatch resources to incidents from an emergency communications centre |
10 Credits | |||
| 41044 | Skill |
Follow emergency communication centre processes and procedures |
5 Credits | |||
| 41045 | Skill |
Operate emergency communications centre technology |
10 Credits | |||
| 41046 | Skill |
Assess and communicate risks to safety at emergency incidents |
5 Credits | |||
| 41047 | Skill |
Manage own wellbeing and contribute effectively within an emergency communications call centre team |
10 Credits | |||
| Level 4 | ||||||
| 29621 | Unit |
Provide additional resources for an escalating incident from an emergency communications centre This standard is expiring. The last date for assessment to take place is 31 December 2027. |
4 Credits | |||

