Domain - Emergency Communications
All unit standards registered on the Directory of Assessment Standards may be accessed here.
TOP > Community and Social Services > Community and Workplace Fire and Emergency Management > Emergency Communications
| 0 Qualifications | 16 Assessment Standards (10 Units & 6 Skills) | View Education Organisations with Consent to Assess |
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Assessment Standards
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| Level 3 | ||||||
| 18510 | Unit |
Process emergency service calls at an emergency communications centre This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027. |
8 Credits | |||
| 18511 | Unit |
Dispatch resources from an emergency communications centre in response to emergency service calls This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027. |
5 Credits | |||
| 29614 | Unit |
Demonstrate knowledge of the New Zealand 111 system processes and procedures This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027. |
6 Credits | |||
| 29615 | Unit |
Obtain and prepare information to support operations from an emergency communications centre This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027. |
2 Credits | |||
| 29616 | Unit |
Use emergency communication centre communications equipment This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027. |
4 Credits | |||
| 29617 | Unit |
Read and interpret maps to support operations from an emergency communications centre This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027. |
2 Credits | |||
| 29618 | Unit |
Operate a computer aided dispatch system at an emergency communications centre This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027. |
7 Credits | |||
| 29619 | Unit |
Operate radio networks in an emergency communications centre This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027. |
2 Credits | |||
| 29620 | Unit |
Assess and communicate potential threats to safety at incidents from an emergency communications centre This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027. |
5 Credits | |||
| 41042 | Skill |
Communicate effectively when responding to emergency service calls |
10 Credits | |||
| 41043 | Skill |
Dispatch resources to incidents from an emergency communications centre |
10 Credits | |||
| 41044 | Skill |
Follow emergency communication centre processes and procedures |
5 Credits | |||
| 41045 | Skill |
Operate emergency communications centre technology |
10 Credits | |||
| 41046 | Skill |
Assess and communicate risks to safety at emergency incidents |
5 Credits | |||
| 41047 | Skill |
Manage own wellbeing and contribute effectively within an emergency communications call centre team |
10 Credits | |||
| Level 4 | ||||||
| 29621 | Unit |
Provide additional resources for an escalating incident from an emergency communications centre This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027. |
4 Credits | |||

