Domain - Flight Attendants

Domain - Flight Attendants

Search Standards

All unit standards registered on the Directory of Assessment Standards may be accessed here. 

TOP > Service Sector > Aviation > Flight Attendants

Qualifications

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Assessment Standards

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Level 2
21839 Unit Demonstrate knowledge of human physiology applicable to environments at altitude
This standard has expired and is no longer available.
3 Credits
9245 Unit Identify, as a flight attendant, major aircraft components
This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027.
2 Credits
Word  PDF
Level 3
21838 Unit Manage basic medical issues affecting aircrew and passengers
This standard has expired and is no longer available.
5 Credits
21840 Unit Demonstrate knowledge of alcoholic and non-alcoholic beverages for service on board an aircraft
This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027.
3 Credits
Word  PDF
21842 Unit Demonstrate knowledge of and comply with food hygiene requirements on board an aircraft
This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027.
4 Credits
Word  PDF
25456 Unit Demonstrate knowledge of in-flight passenger sales service
This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027.
2 Credits
Word  PDF
9243 Unit Provide air passenger care from point of departure to point of destination
This standard has expired and is no longer available.
30 Credits
Level 4
21841 Unit Provide food and beverage services on board an aircraft
This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027.
6 Credits
Word  PDF
21843 Unit Demonstrate ability to manage passengers on board an aircraft
This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027.
4 Credits
Word  PDF
21844 Unit Demonstrate knowledge and use of aircraft safety and emergency equipment
This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027.
3 Credits
Word  PDF
21845 Unit Carry out in-flight fire fighting procedures on board an aircraft
This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027.
3 Credits
Word  PDF
21846 Unit Manage, as a flight attendant, safety procedures on board an aircraft throughout a flight
This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027.
8 Credits
Word  PDF
25453 Unit Demonstrate knowledge of crew resource management on board an aircraft
This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027.
6 Credits
Word  PDF
25454 Unit Demonstrate knowledge of security risks on board an aircraft
This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027.
4 Credits
Word  PDF
25455 Unit Demonstrate knowledge of and apply conflict management on board an aircraft
This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027.
5 Credits
Word  PDF
25457 Unit Manage aviation medicine relating to aircrew and passengers
This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027.
4 Credits
Word  PDF
28390 Unit Provide air passenger care from point of departure to point of destination on operational flights
This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027.
35 Credits
Word  PDF
40432 Skill Provide food and beverage services, and in-flight passenger service on board an aircraft
20 Credits
Word  PDF
40433 Skill Manage passengers on board an aircraft
10 Credits
Word  PDF
40434 Skill Manage safety procedures, security risks, emergencies, and aviation medicine on board an aircraft
30 Credits
Word  PDF
40435 Skill Provide air passenger care from point to point on operational flights
35 Credits
Word  PDF
9244 Unit Demonstrate ability to manage air services emergencies
This standard is expiring. The last date for assessment to take place is Fri Dec 31 00:00:00 NZDT 2027.
10 Credits
Word  PDF