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Your search found 21 Unit Standards

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Visitor Services

18226 Apply cross-cultural communication for the tourism industry 3 credits Internal
Unit standard (87KB) (104KB)
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18227 Demonstrate knowledge of support mechanisms for customers with specific needs in a tourism or travel workplace 2 credits Internal
Unit standard (77KB) (99KB)
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18228 Demonstrate knowledge of specific New Zealand regions as tourist destinations 8 credits Internal
Unit standard (90KB) (106KB)
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23755 Identify and self-evaluate the demands of a specific role in a tourism workplace 3 credits Internal
Unit standard (84KB) (102KB)
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23758 Demonstrate knowledge of communication and customer service theory in a tourism workplace 4 credits Internal
Unit standard (84KB) (102KB)
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23759 Provide customer service experiences in a tourism workplace 10 credits Internal
Unit standard (88KB) (103KB)
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23760 Work in a team on a tourism workplace task or project 3 credits Internal
Unit standard (81KB) (98KB)
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23764 Demonstrate verbal communication skills in a wide range of tourism contexts 3 credits Internal
Unit standard (80KB) (98KB)
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23766 Demonstrate knowledge of the tourism industry 5 credits Internal
Unit standard (120KB) (104KB)
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23768 Describe the legal rights and responsibilities of employees and employers in a tourism workplace 5 credits Internal
Unit standard (85KB) (102KB)
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23769 Demonstrate knowledge of the sales function within a tourism workplace 3 credits Internal
Unit standard (81KB) (98KB)
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24733 Describe and promote a New Zealand tourist destination 5 credits Internal
Unit standard (90KB) (110KB)
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26472 Demonstrate knowledge of and respond to customer complaints in a tourism workplace 4 credits Internal
Unit standard (84KB) (99KB)
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29763 Deliver a consumable craft product tasting experience and give advice on local tourism attractions to visitors 3 credits Internal
Unit standard (81KB) (99KB)
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33212 Describe and analyse the economic, socio-cultural, and environmental impacts of tourism 5 credits Internal
Unit standard (87KB) (103KB)
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5563 (expired) Conduct arrival and departure transfers for visitors 4 credits Internal
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5565 (expired) Assist visitors to meet New Zealand driving requirements 3 credits Internal
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23756 (expired) Design, implement, and evaluate a personal development plan for a role in a tourism workplace 4 credits Internal
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23763 (expired) Describe and process retail payments in a tourism workplace 2 credits Internal
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24725 (expired) Describe and analyse the economic impact of tourism 4 credits Internal
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25352 (expired) Demonstrate and apply knowledge of environmental responsibility in a tourism workplace 4 credits Internal
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