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Your search found 19 Unit Standards

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Visitor Services

5563 Conduct arrival and departure transfers for visitors 4 credits Internal
Unit standard (148KB) (72KB)
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5565 Assist visitors to meet New Zealand driving requirements 3 credits Internal
Unit standard (147KB) (72KB)
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18226 Apply cross-cultural communication for the tourism industry 3 credits Internal
Unit standard (148KB) (76KB)
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18227 Demonstrate knowledge of support mechanisms for customers with specific needs in a tourism or travel workplace 2 credits Internal
Unit standard (135KB) (66KB)
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18228 Demonstrate knowledge of specific New Zealand regions as tourist destinations 8 credits Internal
Unit standard (148KB) (73KB)
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23755 Identify and self-evaluate the demands of a specific role in a tourism workplace 3 credits Internal
Unit standard (143KB) (68KB)
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23756 Design, implement, and evaluate a personal development plan for a role in a tourism workplace 4 credits Internal
Unit standard (141KB) (67KB)
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23758 Demonstrate knowledge of communication and customer service theory in a tourism workplace 4 credits Internal
Unit standard (145KB) (70KB)
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23759 Provide customer service experiences in a tourism workplace 10 credits Internal
Unit standard (146KB) (72KB)
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23760 Work in a team on a tourism workplace task or project 3 credits Internal
Unit standard (140KB) (66KB)
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23763 Describe and process retail payments in a tourism workplace 2 credits Internal
Unit standard (140KB) (66KB)
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23764 Demonstrate verbal communication skills in a wide range of tourism contexts 3 credits Internal
Unit standard (141KB) (66KB)
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23766 Demonstrate knowledge of the tourism industry 5 credits Internal
Unit standard (216KB) (70KB)
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23768 Describe the legal rights and responsibilities of employees and employers in a tourism workplace 5 credits Internal
Unit standard (144KB) (70KB)
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23769 Demonstrate knowledge of the sales function within a tourism workplace 3 credits Internal
Unit standard (140KB) (66KB)
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24725 Describe and analyse the economic impact of tourism 4 credits Internal
Unit standard (35KB) (64KB)
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24733 Describe and promote a New Zealand tourist destination 5 credits Internal
Unit standard (142KB) (69KB)
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25352 Demonstrate and apply knowledge of environmental responsibility in a tourism workplace 4 credits Internal
Unit standard (144KB) (69KB)
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26472 Demonstrate knowledge of and respond to customer complaints in a tourism workplace 4 credits Internal
Unit standard (142KB) (67KB)
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