Education Organisation's details
The International Travel College of New Zealand Limited (Auckland)
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This organisation may not be currently assessing standards in all areas of the DAS that are listed below. To confirm what is currently delivered and assessed, contact the organisation or visit its web site.
Domain consents to assess
Business Administration Services (to level 3)
Business Culture and Environment (to level 5)
Business Information Management (to level 3)
Business Information Processing (to level 3)
Business Law (to level 5)
Business Law (to level 5)
Financial Capability (to level 3)
Financial Skills (to level 5)
First Line Management (to level 5)
Generic Computing (to level 3)
Generic Marketing (to level 6)
Interpersonal Communications (to level 4)
Introductory Communication Skills (to level 2)
Management - Developing and Coordinating People (to level 5)
Management - Organisational Direction and Strategy (to level 5)
Management - Systems and Resources (to level 5)
Marketing Research (to level 5)
Merchandising and Marketing (to level 4)
Occupational Health and Safety Practice (to level 1)
Organisational Direction and Strategy (to level 5)
People Development and Coordination (to level 5)
Personal Financial Management (to level 3)
Project Management (to level 5)
Reading (to level 1)
Retail and Distribution Management (to level 4)
Sales (to level 4)
Sales Promotion (to level 4)
Sales Transactions (to level 4)
Self-Management (to level 3)
Selling Skills (to level 4)
Service Sector - Core Skills (to level 4)
Social and Cooperative Skills (to level 3)
Systems and Resources Management (to level 5)
Tour and Attraction Guiding (to level 4)
Travel (to level 5)
Visitor Information (to level 4)
Visitor Services (to level 6)
Wholesale (to level 4)
Work and Study Skills (to level 3)
Writing (to level 3)
Standard consents to assess
Airport Operations
17357 Demonstrate knowledge of airport geography (level 4) View details »
Aviation - Core
23551 Demonstrate knowledge of aeronautical decision making in an aviation enterprise (level 4) View details »
19587 Demonstrate knowledge of internal structures in the civil aviation industry in New Zealand (level 2) View details »
21834 Demonstrate knowledge of introductory aviation terminology (level 2) View details »
23552 Demonstrate knowledge of risk management in an aviation enterprise (level 4) View details »
21837 Demonstrate knowledge of the acceptance and carriage of dangerous goods by air (level 4) View details »
21835 Describe business principles for commercial airlines (level 3) View details »
20676 Describe career and training options in the aviation industry (level 2) View details »
16818 Describe civil aviation industry law, and aviation procedures and systems (level 1) View details »
19586 Identify and describe aviation support structures, aircraft types and operations in New Zealand (level 2) View details »
Business Administration Services
1986 Apply calculations, analyse and interpret data, and produce information for an organisation (level 4) View details »
21866 Demonstrate and apply knowledge to provide medical administration services (level 4) View details »
Business Studies
91382 Develop a marketing plan for a new or existing product (level 3) View details »
Computer Support
29798 Troubleshoot, fix and escalate a range of common hardware and software problems (level 3) View details »
29784 Troubleshoot, fix and escalate simple or routine hardware, software and connectivity problems (level 2) View details »
Health and Disability Principles in Practice
1818 Describe the value of relationships and support for healthy relationships for a person in a health or wellbeing setting (level 3) View details »
Occupational Health and Safety Practice
30265 Apply health and safety risk assessment to a job role (level 3) View details »
17593 Apply safe work practices in the workplace (level 2) View details »
29315 Describe the role and functions of the Health and Safety Representative in a New Zealand workplace (level 3) View details »
15189 Implement a health and safety plan for a workplace (level 4) View details »
People Development and Coordination
16614 Apply time management concepts and methods in business situations (level 4) View details »
9735 Demonstrate knowledge of theory in relation to management in organisations (level 6) View details »
Project Management
21336 Lead a team to achieve a project outcome (level 5) View details »
Quality Management
19025 Assess the quality management system of a business operation (level 4) View details »
Reading
25073 Read texts to recognise differing points of view on a topic (level 2) View details »
Retail and Distribution Core Skills
28298 Demonstrate knowledge of cash handling in a retail environment (level 2) View details »
28299 Prepare cash for banking in a retail environment (level 3) View details »
Self-Management
9696 Solve a complex problem using a problem-solving model (level 4) View details »
Sensory Support
23375 Describe hearing impairment and support services that are specific to people with a hearing impairment (level 3) View details »
Service Delivery
11815 Answer customer enquiries on the telephone in a wide range of contexts (level 3) View details »
26255 Conduct business research in a service delivery organisation (level 5) View details »
11818 Demonstrate and apply product or service knowledge in a service delivery workplace (level 3) View details »
11826 Develop and use customer satisfaction measurement tools (level 4) View details »
376 Employ customer service techniques to accommodate customer behavioural styles in a workplace (level 3) View details »
62 Maintain personal presentation and a positive attitude in a workplace involving customer contact (level 2) View details »
57 Provide customer service (level 2) View details »
378 Provide customer service for international visitors (level 3) View details »
11816 Respond to customer enquiries by writing in a range of contexts (level 3) View details »
Small Business
20078 Demonstrate knowledge of taxation, financial, and insurance obligations for a small business (level 3) View details »
6410 Manage financial resources for a small business (level 5) View details »
30388 Market a small business's product or service (level 5) View details »
Writing
16612 Write documents to achieve effective communication for a business purpose (level 4) View details »