Education Organisation's details

Barbering (to level 4)

Financial Capability (to level 3)

Hairdressing (to level 5)

Interpersonal Communications (to level 2)

Merchandising and Marketing (to level 2)

Personal Financial Management (to level 3)

Sales Transactions (to level 2)

Salon Skills (to level 4)

Self-Management (to level 2)

Work and Study Skills (to level 2)

Beauty Therapy

27644 Demonstrate knowledge of make-up and design theory (level 3) View details »

27648 Demonstrate knowledge of promotional activities within a make-up and skin care workplace (level 3) View details »

29603 Demonstrate knowledge of skin, hair and nail conditions relevant for beauty therapy services (level 4) View details »

29602 Demonstrate knowledge of the principles of nutrition and their relevance to beauty therapy services (level 4) View details »

27645 Demonstrate knowledge of the structure and functions of the face, and of facial skin types and conditions (level 3) View details »

28946 Demonstrate knowledge of tools, equipment and safe operating procedures used in make-up and skin care services (level 3) View details »

27171 Demonstrate knowledge of tools, equipment, products and safe operating procedures used in nail services (level 3) View details »

14139 Demonstrate knowledge of, select, and recommend cosmetics and toiletries (level 3) View details »

27639 Describe key concepts and maintain personal presentation for a beauty salon or clinic (level 2) View details »

27172 Perform a manicure service (level 4) View details »

29594 Perform eyelash and eyebrow tinting and shaping services for beauty therapy (level 4) View details »

27647 Perform make-up services (level 3) View details »

27646 Perform skincare services for the face in preparation for make-up application (level 3) View details »

29597 Perform tanning services for beauty therapy (level 3) View details »

Core Health

27457 Describe the anatomy and physiology of systems and associated organs of the human body (level 3) View details »

Food and Beverage Service

27953 Monitor food service staff to ensure the provision of hospitality sales and service opportunities to customers (level 4) View details »

14434 Prepare and clear areas for table service for a commercial hospitality establishment (level 2) View details »

21853 Provide hospitality sales and service opportunities to customers (level 3) View details »

14436 Provide table service for a commercial hospitality establishment (level 2) View details »

Guest Services

14467 Use telephone systems to provide guest services for a commercial hospitality establishment (level 2) View details »

Health Education

91236 Evaluate factors that influence people's ability to manage change (level 2) View details »

Hospitality - Generic

14466 Demonstrate knowledge of maintaining a safe and secure environment for people in the hospitality industry (level 2) View details »

14469 Provide customers with information about an establishment in the hospitality industry (level 2) View details »

Human Resource Management

25682 Demonstrate knowledge of staff recruitment and appointment systems in human resource management practice (level 4) View details »

Interpersonal Communications

1304 Communicate with people from other cultures (level 3) View details »

Merchandising and Marketing

422 Create in-store displays in a retail environment (level 3) View details »

Occupational Health and Safety Practice

17593 Apply safe work practices in the workplace (level 2) View details »

497 Demonstrate knowledge of workplace health and safety requirements (level 1) View details »

15189 Implement a health and safety plan for a workplace (level 4) View details »

People Development and Coordination

27563 Demonstrate knowledge of teams and team leadership in an organisation (level 3) View details »

Primary Products Food Processing - Operational Skills

28237 Operate a bandsaw in a primary products food processing operation (level 3) View details »

Retail and Distribution Core Skills

28303 Coordinate product information and placement in a retail environment (level 4) View details »

11968 Demonstrate and apply knowledge of legislation applicable to sale of goods and services (level 2) View details »

28298 Demonstrate knowledge of cash handling in a retail environment (level 2) View details »

28301 Demonstrate knowledge of products and product information in a retail environment (level 2) View details »

24997 Demonstrate knowledge of theft and fraud in a retail or distribution environment (level 2) View details »

11941 Establish and maintain positive customer service interactions in a retail environment (level 2) View details »

25802 Implement loss prevention policies and procedures in a retail or distribution environment (level 3) View details »

11978 Maintain housekeeping in a retail environment (level 2) View details »

27229 Respond to customer complaints during customer interactions in a retail or distribution environment (level 3) View details »

11971 Use safe work practices in a retail environment under supervision (level 2) View details »

Retail and Distribution Management

22012 Supervise in a retail environment (level 4) View details »

Sales

26859 Apply knowledge of business performance measures to sales situations (level 3) View details »

26857 Apply knowledge of target markets, buyer behaviour and marketing mix to sales situations (level 3) View details »

Sales Transactions

11831 Apply skills and qualities of a salesperson in a retail or distribution environment (level 3) View details »

Salon Skills

28019 Develop a health and safety plan for a commercial salon (level 5) View details »

Self-Management

7127 Make an informed choice in deciding on a major goods or service purchase (level 3) View details »

Service Delivery

27927 Apply health, safety and security practices to a work role in a service delivery workplace (level 3) View details »

28145 Interact with customers in a service delivery context (level 2) View details »

27928 Interact with other staff and managers, and customers to provide service delivery outcomes (level 3) View details »

62 Maintain personal presentation and a positive attitude in a workplace involving customer contact (level 2) View details »

28146 Prepare for and handle payment transactions in a service delivery context (level 3) View details »

57 Provide customer service (level 2) View details »

Stock Control

28505 Establish and maintain stock levels, and collate and dispatch customer orders in a retail or distribution facility (level 4) View details »

28500 Maintain stock in a retail or distribution facility (level 3) View details »

28499 Manage inventory in a retail or distribution facility (level 3) View details »

Work and Study Skills

64 Perform calculations for a specified workplace (level 1) View details »

56 Respond orally to customer enquiries (level 1) View details »

Writing

24871 Complete complex forms (level 2) View details »