Domain - Accommodation Services

Domain - Accommodation Services

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All unit standards registered on the Directory of Assessment Standards may be accessed here. 

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Assessment Standards

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Level 2

Maintain room servicing supplies in a commercial hospitality establishment
This standard has expired and is no longer available.

Version 2 This unit standard has been replaced by unit standard 27930.

26024 Unit Standard 2 Credits

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This unit standard is for people who are carrying out room attendant duties in a commercial hospitality establishment. People credited with this unit standard are able to maintain room servicing supplies in a commercial hospitality establishment.

Standard-setting body:

Te P?kenga WBL Ltd. T/A ServiceIQ

Maintain room servicing supplies and equipment in a commercial hospitality establishment

Word  PDF

Version 1

30917 Unit Standard 2 Credits

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This unit standard is for people who are carrying out room-attendant duties in a commercial hospitality establishment. People credited with this unit standard are able to maintain room servicing supplies and equipment in a commercial hospitality establishment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council Te P?kenga WBL Ltd. T/A ServiceIQ

Level 3

Demonstrate knowledge of housekeeping services in a commercial hospitality establishment
This standard has expired and is no longer available.

Version 4

14453 Unit Standard 3 Credits

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People credited with this unit standard are able to demonstrate knowledge of hospitality service procedures and housekeeping service requirements in a commercial hospitality establishment.

Standard-setting body:

ServiceIQ - Hospitality Standards Institute Te P?kenga WBL Ltd. T/A ServiceIQ

Service guest rooms for a commercial hospitality establishment

Word  PDF

Version 7

14454 Unit Standard 5 Credits

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This unit standard is for people training as room attendants to work in a commercial hospitality establishment. People credited with this unit standard are able to: clean furnishings, fixtures, fittings and interior surfaces; and clean floor areas and floor coverings in guest rooms, for a commercial hospitality establishment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council Te P?kenga WBL Ltd. T/A ServiceIQ

Service guest room toilet and bathroom areas for a commercial hospitality establishment

Word  PDF

Version 7

14455 Unit Standard 5 Credits

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This unit standard is for people training as room attendants to work in a commercial hospitality establishment. People credited with this unit standard are able to: clean toilet and bathroom areas in guest rooms; and replenish bathroom and toiletry supplies, for a commercial hospitality establishment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council Te P?kenga WBL Ltd. T/A ServiceIQ

Service guest kitchen areas for a commercial hospitality establishment

Word  PDF

Version 7

14456 Unit Standard 4 Credits

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This unit standard is for people training as room attendants to work in a commercial hospitality establishment. People credited with this unit standard are able to: demonstrate knowledge of safe and hygienic disposal of waste in guest kitchen areas; clean guest kitchen areas; and replenish guest kitchen supplies, for a commercial hospitality establishment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council Te P?kenga WBL Ltd. T/A ServiceIQ

Strip beds and make beds for a commercial hospitality establishment

Word  PDF

Version 8

14457 Unit Standard 3 Credits

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This unit standard is for people training as room attendants to work in a commercial hospitality establishment. People credited with this unit standard are able to strip beds and make beds for a commercial hospitality establishment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council Te P?kenga WBL Ltd. T/A ServiceIQ

Sort, launder, and finish laundry items in a commercial hospitality establishment

Word  PDF

Version 4

14458 Unit Standard 8 Credits

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This entry-level unit standard is for people working in a commercial hospitality establishment laundry area. People credited with this unit standard are able to: sort laundry items and prepare laundry equipment for use; wash laundry items using on-site laundry equipment; and finish laundry items, in a commercial hospitality establishment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council Te P?kenga WBL Ltd. T/A ServiceIQ

Maintain accommodation service supplies in a commercial hospitality establishment

Word  PDF

Version 4

14459 Unit Standard 4 Credits

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This entry-level unit standard is for people working as a room attendant in a commercial hospitality establishment. People credited with this unit standard are able to receive, and stock and issue accommodation service supplies in a commercial hospitality establishment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council Te P?kenga WBL Ltd. T/A ServiceIQ

Maintain an off-premises service for laundry in a commercial hospitality establishment
This standard has expired and is no longer available.

Version 4 This unit standard has been replaced by unit standard 26022 and unit standard 26023.

14460 Unit Standard 2 Credits

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This unit standard is for people who are responsible for cleaning customer and establishment laundry using an off-premises service. People credited with this unit standard are able to maintain a customer and establishment off-premises laundry service in a commercial hospitality establishment.

Standard-setting body:

ServiceIQ - Hospitality Standards Institute Te P?kenga WBL Ltd. T/A ServiceIQ

Service guest laundry areas in a commercial hospitality establishment

Word  PDF

Version 7

14461 Unit Standard 4 Credits

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This unit standard is for people training to work in a commercial hospitality establishment laundry area. People credited with this unit standard are able to: clean guest laundry areas; and replenish guest laundry supplies, in a commercial hospitality establishment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council Te P?kenga WBL Ltd. T/A ServiceIQ

Clean accommodation unit exteriors

Word  PDF

Version 5

21207 Unit Standard 3 Credits

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This unit standard is for people working as cleaners in the accommodation sector. People credited with this unit standard are able to prepare the equipment and work area for cleaning, and clean the exterior of an accommodation unit.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council Te P?kenga WBL Ltd. T/A ServiceIQ

Clean accommodation unit exterior windows

Word  PDF

Version 5

21208 Unit Standard 2 Credits

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This unit standard is for people working as cleaners in the accommodation sector. People credited with this unit standard are able to prepare the equipment and work area for cleaning, and clean accommodation unit exterior windows.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council Te P?kenga WBL Ltd. T/A ServiceIQ

Service public areas in a commercial hospitality environment

Word  PDF

Version 5

22337 Unit Standard 6 Credits

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This unit standard is for people training to work as room attendants in a commercial hospitality establishment. People credited with this unit standard are able to: clean public toilet and washroom areas; replenish washroom toiletry supplies; and clean furnishings, fixtures, fittings, surfaces, and floors within public areas, in a commercial hospitality environment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council Te P?kenga WBL Ltd. T/A ServiceIQ

Provide a guest off-site laundry service in a commercial hospitality establishment

Word  PDF

Version 2 This unit standard and unit standard 26023 replaced unit standard 14460.

26022 Unit Standard 2 Credits

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This entry-level unit standard is for people working in a commercial hospitality establishment laundry area. People credited with this unit standard are able to provide a guest off-site laundry service in a commercial hospitality establishment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council Te P?kenga WBL Ltd. T/A ServiceIQ

Provide an establishment off-site laundry service in a commercial hospitality establishment

Word  PDF

Version 2 This unit standard and unit standard 26022 replaced unit standard 14460.

26023 Unit Standard 3 Credits

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This entry-level unit standard is for people working in a commercial hospitality establishment laundry area. People credited with this unit standard are able to provide an establishment off-site laundry service in a commercial hospitality establishment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

Hanga-Aro-Rau Manufacturing, Engineering and Logistics Workforce Development Council Te P?kenga WBL Ltd. T/A ServiceIQ

Clean and service a room in a hotel

Word  PDF

Version 1 This unit standard replaced unit standard 26024.

27930 Unit Standard 25 Credits

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This entry-level unit standard is for people working in a housekeeping role in a hotel. People credited with this unit standard are able to: prepare for cleaning and servicing a room; service a room; and clean and prepare a room for guest arrival, in a hotel.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council Te P?kenga WBL Ltd. T/A ServiceIQ

Level 4

Plan and supervise daily housekeeping operations in a commercial hospitality environment
This standard has expired and is no longer available.

Version 3 This unit standard, unit standard 14403, and unit standard 22338 have been replaced by unit standard 27937.

22336 Unit Standard 10 Credits

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This unit standard is for people in supervisory or junior management roles in the hospitality industry who are responsible for the planning and overseeing of service in housekeeping operations in a commercial hospitality environment. People credited with this unit standard are able to prepare and supervise housekeeping operations in a commercial hospitality environment.

Standard-setting body:

Te P?kenga WBL Ltd. T/A ServiceIQ

Level 5

Prepare for and supervise accommodation operations in a hotel

Word  PDF

Version 1 This unit standard replaced unit standard 14403, unit standard 22336, and unit standard 22338.

27937 Unit Standard 30 Credits

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This unit standard is for experienced people working in a supervisory role in the housekeeping or reception areas in a hotel. People credited with this unit standard are able to prepare for accommodation operations, and supervise accommodation operations, in a hotel.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council Te P?kenga WBL Ltd. T/A ServiceIQ

Data as at 03 December 2022